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Change fees waived on select flights
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|Destination Airport||Marco Polo|
|Airlines Serving||Alitalia, Lufthansa|
Nothing complimentary for a beverage or snack
Staff was kind, friendly and efficient, all went well, flight over to California and back to Venice. BA is my favorite airlines.
Should have been complimentary tea/coffee/water.....every other airline does.
The service checking in was fantastic.
Not happy with seats. All of in my area had to get help with those around us to get seats to go back and forward. Also, control stick for tv kept falling out of seat. Staff outstanding. Plane temp too warm on all flights. Hard time understanding Indian accent when trying to talk with customer service. Seats paid to select ignored, BUT on long flight upgraded, so that was VERY nice.
No problems, nice staff
Flight was great, long layovers not so much.
The staff both to San Francisco and back to Venice was marvelous. You couldn't ask for a kinder, friendlier, more professional staff.
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