拉特加尔海滩假期

飯店位置非常方便，去哪都在步行範圍，房間乾淨明亮，唯一缺點是淋浴間太小，真的冰箱一樣大，洗頭可能會沒辦法舉手，然後水壓不夠力，早餐€15沒什麼特別，少數的幾樣選擇。

5-Star Hotel? Only the Price Deserves 5 Stars Calling this hotel “5-star” is almost comical. The only thing that truly felt 5-star was the price. There was no bell service and no assistance with our luggage. Apparently, guests are expected to handle their own bags at this “luxury” property. Then came the real luxury experience: the air conditioning didn’t work during warm, humid weather. Our room became unbearably muggy, uncomfortable, and the air felt difficult to breathe. When we reported it, instead of apologizing or offering a solution, the front desk employee actually suggested that we cancel our reservation and find another hotel. Seriously? No room change. No upgrade. No discount. No attempt to make things right. Just: “Go somewhere else.” Quite an impressive definition of 5-star hospitality. The bathroom was another “luxury” surprise: rotting wood at the door frame, a cracked tile, and visible mold in the shower grout. Nothing says 5-star quite like mold and decay. The location is excellent—that was the main reason we chose this hotel. Unfortunately, a great location cannot compensate for poor service, neglected maintenance, and an unacceptable attitude toward guests. Broken air conditioning, no luggage assistance, mold, rotting wood, cracked tile, and a front desk telling us to leave. That is NOT 5-star hospitality. Save your money. The location may be 5-star, but the experience certainly isn’t.

房間很乾淨舒服還有廚房，在老城區到景點很方便，下次一定會再住

A very nice and neat apartment. Efficient and friendly staff at reception. The only problem was that there's road construction at the entrance that was a little inconveniece. Overall is good!

飯店有設計感，房間寬敞、乾淨、舒適。唯一小缺點是淋浴間水龍頭的出水量小了一點。

首先，抵達第一天就遇到警鈴大作，跑到一樓後並沒有人告訴我們發生什麼事。 連住三晚，第三天玩回來很累，連進來打掃都沒有，飲水，咖啡球浴巾都沒有補充。Reception形同虛設，反應也沒任何回應。

5-Star Hotel? Only the Price Deserves 5 Stars Calling this hotel “5-star” is almost comical. The only thing that truly felt 5-star was the price. There was no bell service and no assistance with our luggage. Apparently, guests are expected to handle their own bags at this “luxury” property. Then came the real luxury experience: the air conditioning didn’t work during warm, humid weather. Our room became unbearably muggy, uncomfortable, and the air felt difficult to breathe. When we reported it, instead of apologizing or offering a solution, the front desk employee actually suggested that we cancel our reservation and find another hotel. Seriously? No room change. No upgrade. No discount. No attempt to make things right. Just: “Go somewhere else.” Quite an impressive definition of 5-star hospitality. The bathroom was another “luxury” surprise: rotting wood at the door frame, a cracked tile, and visible mold in the shower grout. Nothing says 5-star quite like mold and decay. The location is excellent—that was the main reason we chose this hotel. Unfortunately, a great location cannot compensate for poor service, neglected maintenance, and an unacceptable attitude toward guests. Broken air conditioning, no luggage assistance, mold, rotting wood, cracked tile, and a front desk telling us to leave. That is NOT 5-star hospitality. Save your money. The location may be 5-star, but the experience certainly isn’t.

酒店行李员热情且服务专业，帮忙搬邪行李且提供送行李箱到房间服务。

5-Star Hotel? Only the Price Deserves 5 Stars Calling this hotel “5-star” is almost comical. The only thing that truly felt 5-star was the price. There was no bell service and no assistance with our luggage. Apparently, guests are expected to handle their own bags at this “luxury” property. Then came the real luxury experience: the air conditioning didn’t work during warm, humid weather. Our room became unbearably muggy, uncomfortable, and the air felt difficult to breathe. When we reported it, instead of apologizing or offering a solution, the front desk employee actually suggested that we cancel our reservation and find another hotel. Seriously? No room change. No upgrade. No discount. No attempt to make things right. Just: “Go somewhere else.” Quite an impressive definition of 5-star hospitality. The bathroom was another “luxury” surprise: rotting wood at the door frame, a cracked tile, and visible mold in the shower grout. Nothing says 5-star quite like mold and decay. The location is excellent—that was the main reason we chose this hotel. Unfortunately, a great location cannot compensate for poor service, neglected maintenance, and an unacceptable attitude toward guests. Broken air conditioning, no luggage assistance, mold, rotting wood, cracked tile, and a front desk telling us to leave. That is NOT 5-star hospitality. Save your money. The location may be 5-star, but the experience certainly isn’t.

早餐很棒，房間也很漂亮，尤其是服務人員很親切，飯店周圍也都很漂亮