South Austin Pet-friendly Vacations

clean rooms good area

We had a mostly pleasant stay. The staff was courteous, and our room was very nice and clean. The property itself is beautiful and well maintained. The burger and fries were amazing — definitely a highlight! That said, the air conditioner in our room wasn’t cooling properly, and the temperature never dropped below 74 degrees, which made it uncomfortable at times. Also, the bartender had a bit of frantic energy and the espresso martini unfortunately missed the mark. Overall, a lovely property with great food, but a few service and comfort issues kept it from being a perfect stay.

Love the location, staff is super helpful and kind( appreciate our business ). Will def stay again!

Good: Brooke at the front desk was fantastic. We upgraded to a top floor corner room. The renovated hotel looks amazing. The room was clean and modern. Check in and check out were easy and going in and out of the parking garage was simple once you got a barcode from the front desk. Bad: We had lukewarm hot water almost the entire time. Even when we did have hot water, it would only last for five minutes or so before it got lukewarm at best. My wife is a hot shower kind of person and so she was dismayed when we got back to the room every night and she was having to freeze her way through a shower. Also, the shower leaked like crazy. It’s made up of two panes of glass with one of the panes on a track system so you can close it. However, in the middle, where the panes overlap, there’s a 1 1/2 inch gap where no matter how careful you are, water escapes and gets all over the bathroom floor. So, every shower requires a towel being placed on the floor which is then literally sopping wet by the time you’re done. It was expected but parking is pretty expensive. I don’t think anybody’s a fan of paying $55 a day to self park your car in a garage. Hotel seemed to be mostly business travelers. I think if you’re traveling for business and you’re just using your room to sleep and are up and out in the morning it’s just fine. However, we were there in vacation and wanted to sleep in occasionally. Unfortunately, the atrium design seems to be inherently loud by itself. By 8 everyone up.

Good: Brooke at the front desk was fantastic. We upgraded to a top floor corner room. The renovated hotel looks amazing. The room was clean and modern. Check in and check out were easy and going in and out of the parking garage was simple once you got a barcode from the front desk. Bad: We had lukewarm hot water almost the entire time. Even when we did have hot water, it would only last for five minutes or so before it got lukewarm at best. My wife is a hot shower kind of person and so she was dismayed when we got back to the room every night and she was having to freeze her way through a shower. Also, the shower leaked like crazy. It’s made up of two panes of glass with one of the panes on a track system so you can close it. However, in the middle, where the panes overlap, there’s a 1 1/2 inch gap where no matter how careful you are, water escapes and gets all over the bathroom floor. So, every shower requires a towel being placed on the floor which is then literally sopping wet by the time you’re done. It was expected but parking is pretty expensive. I don’t think anybody’s a fan of paying $55 a day to self park your car in a garage. Hotel seemed to be mostly business travelers. I think if you’re traveling for business and you’re just using your room to sleep and are up and out in the morning it’s just fine. However, we were there in vacation and wanted to sleep in occasionally. Unfortunately, the atrium design seems to be inherently loud by itself. By 8 everyone up.

clean rooms good area

We had a mostly pleasant stay. The staff was courteous, and our room was very nice and clean. The property itself is beautiful and well maintained. The burger and fries were amazing — definitely a highlight! That said, the air conditioner in our room wasn’t cooling properly, and the temperature never dropped below 74 degrees, which made it uncomfortable at times. Also, the bartender had a bit of frantic energy and the espresso martini unfortunately missed the mark. Overall, a lovely property with great food, but a few service and comfort issues kept it from being a perfect stay.

Good: Brooke at the front desk was fantastic. We upgraded to a top floor corner room. The renovated hotel looks amazing. The room was clean and modern. Check in and check out were easy and going in and out of the parking garage was simple once you got a barcode from the front desk. Bad: We had lukewarm hot water almost the entire time. Even when we did have hot water, it would only last for five minutes or so before it got lukewarm at best. My wife is a hot shower kind of person and so she was dismayed when we got back to the room every night and she was having to freeze her way through a shower. Also, the shower leaked like crazy. It’s made up of two panes of glass with one of the panes on a track system so you can close it. However, in the middle, where the panes overlap, there’s a 1 1/2 inch gap where no matter how careful you are, water escapes and gets all over the bathroom floor. So, every shower requires a towel being placed on the floor which is then literally sopping wet by the time you’re done. It was expected but parking is pretty expensive. I don’t think anybody’s a fan of paying $55 a day to self park your car in a garage. Hotel seemed to be mostly business travelers. I think if you’re traveling for business and you’re just using your room to sleep and are up and out in the morning it’s just fine. However, we were there in vacation and wanted to sleep in occasionally. Unfortunately, the atrium design seems to be inherently loud by itself. By 8 everyone up.

We had a hard time sleeping because the room got a ton of light. We also had a baby tarantula that showed up cruising the bathroom floor. Would have liked space in refrigerator for left overs. Pool was great! Staff was helpful and kind. Nice to also have free parking for guests.

Good: Brooke at the front desk was fantastic. We upgraded to a top floor corner room. The renovated hotel looks amazing. The room was clean and modern. Check in and check out were easy and going in and out of the parking garage was simple once you got a barcode from the front desk. Bad: We had lukewarm hot water almost the entire time. Even when we did have hot water, it would only last for five minutes or so before it got lukewarm at best. My wife is a hot shower kind of person and so she was dismayed when we got back to the room every night and she was having to freeze her way through a shower. Also, the shower leaked like crazy. It’s made up of two panes of glass with one of the panes on a track system so you can close it. However, in the middle, where the panes overlap, there’s a 1 1/2 inch gap where no matter how careful you are, water escapes and gets all over the bathroom floor. So, every shower requires a towel being placed on the floor which is then literally sopping wet by the time you’re done. It was expected but parking is pretty expensive. I don’t think anybody’s a fan of paying $55 a day to self park your car in a garage. Hotel seemed to be mostly business travelers. I think if you’re traveling for business and you’re just using your room to sleep and are up and out in the morning it’s just fine. However, we were there in vacation and wanted to sleep in occasionally. Unfortunately, the atrium design seems to be inherently loud by itself. By 8 everyone up.

Love the location, staff is super helpful and kind( appreciate our business ). Will def stay again!