Northern Spain Pet-friendly Vacations

The hotel is nice but very simple. The staff isn’t welcoming and cheery just very business with minimal conversation. We felt as if we were a bother. The lobby is very basic with no real sitting area and the entrance to the hotel is on the backside not the street level which is inconvenient when arriving and unloading. It’s not clearly noted and is a bit confusing. Room was a good size and the bed was comfortable. Pillows were very hard unfortunately. There is a small, complimentary coffee station in the lobby that is a nice perk.

The room was very good, staff was helpful and friendly, location was perfect.

Great location. Great staff. Beautiful hotel.

Not as convenient as some other hotels in Bilbao but not terribly out of the way (beware the uphill walk from town!). Breakfast is special - very large selection and many healthy choices, especially for gluten-free. The room was fine, parking was a little tough to get in and out in our suv - but onsite and simple.

Brilliant location. Room had a mini bar and was spacious. If coming over from Uk/Ireland, don’t expect Tea/Coffee in the room, that not a done thing in most Spanish hotels. Staff were extremely friendly and couldn’t have been more accommodating

The room was very good, staff was helpful and friendly, location was perfect.

Great location. Great staff. Beautiful hotel.

The hotel is nice but very simple. The staff isn’t welcoming and cheery just very business with minimal conversation. We felt as if we were a bother. The lobby is very basic with no real sitting area and the entrance to the hotel is on the backside not the street level which is inconvenient when arriving and unloading. It’s not clearly noted and is a bit confusing. Room was a good size and the bed was comfortable. Pillows were very hard unfortunately. There is a small, complimentary coffee station in the lobby that is a nice perk.

Great location. Great staff. Beautiful hotel.

The room was very good, staff was helpful and friendly, location was perfect.

The hotel is nice but very simple. The staff isn’t welcoming and cheery just very business with minimal conversation. We felt as if we were a bother. The lobby is very basic with no real sitting area and the entrance to the hotel is on the backside not the street level which is inconvenient when arriving and unloading. It’s not clearly noted and is a bit confusing. Room was a good size and the bed was comfortable. Pillows were very hard unfortunately. There is a small, complimentary coffee station in the lobby that is a nice perk.

The room was very good, staff was helpful and friendly, location was perfect.

Beautiful hotel in the hills northeast of Bilbao. Easy to find, and as convenient as can be expected to drive in and out of the city for a few days. Unlike many places in Spain, good reliable air conditioning. Note that the “Family” room is just one room, so no privacy for anyone sleeping in either of the two beds. Hotel restaurant was good, not great, but good value.