Vacaciones de ski en Lago Lemán

No nos gustó que por ser miembros Gold, cuando solicitamos un up grade nos dijeron que NO había habitaciones disponibles, sin embargo a los 5 min nos marcaron a la habitación para ofrecer una Mejor habitación por $200 francos más. (???)

The staff was very helpful on giving instructions on how to get to the Christmas Market via public transport. The room was nice and cozy, room service food was really great

My experience was somewhat disappointing, as it is considered one of the best hotels in Montreux and the service and facilities left something to be desired, starting with the room, which is quite simple and lacks basic amenities such as heated floors, or even carpeting, since in this cold season it is quite uncomfortable to get out of bed to go to the bathroom and find the floor so cold, and when you get out of the shower you feel immensely cold. The attention of the staff in general also leaves a lot to be desired, since sometimes they are not even friendly.

El trato que te ofrece el personal es muy correcto. Las instalaciones agradables y limpias. El servicio de alimentos es de extraordinaria calidad. La ubicación del hotel hace muy agradable tu estancia.

Súper el tamaño de las habitaciones la ubicación es buena realmente todo es cerca Pero el aire acondicionado no enfriaba y llamamos y nunca subieron y las alfombras ya ocupan cambio amables y la habitación que yo pagué muy amplias

No nos gustó que por ser miembros Gold, cuando solicitamos un up grade nos dijeron que NO había habitaciones disponibles, sin embargo a los 5 min nos marcaron a la habitación para ofrecer una Mejor habitación por $200 francos más. (???)

The staff was very helpful on giving instructions on how to get to the Christmas Market via public transport. The room was nice and cozy, room service food was really great

My experience was somewhat disappointing, as it is considered one of the best hotels in Montreux and the service and facilities left something to be desired, starting with the room, which is quite simple and lacks basic amenities such as heated floors, or even carpeting, since in this cold season it is quite uncomfortable to get out of bed to go to the bathroom and find the floor so cold, and when you get out of the shower you feel immensely cold. The attention of the staff in general also leaves a lot to be desired, since sometimes they are not even friendly.

Todo muy bien, excelente

My experience was somewhat disappointing, as it is considered one of the best hotels in Montreux and the service and facilities left something to be desired, starting with the room, which is quite simple and lacks basic amenities such as heated floors, or even carpeting, since in this cold season it is quite uncomfortable to get out of bed to go to the bathroom and find the floor so cold, and when you get out of the shower you feel immensely cold. The attention of the staff in general also leaves a lot to be desired, since sometimes they are not even friendly.

The staff was very helpful on giving instructions on how to get to the Christmas Market via public transport. The room was nice and cozy, room service food was really great

El hotel está bien aunque tienen temas como pésimas almohadas, el pasillo de los cuartos huele horrible todo el día y el elevador es muy pequeño. Tiene muy buenas regaderas y el restaurante es un buen spot de fotos

No nos gustó que por ser miembros Gold, cuando solicitamos un up grade nos dijeron que NO había habitaciones disponibles, sin embargo a los 5 min nos marcaron a la habitación para ofrecer una Mejor habitación por $200 francos más. (???)

El trato que te ofrece el personal es muy correcto. Las instalaciones agradables y limpias. El servicio de alimentos es de extraordinaria calidad. La ubicación del hotel hace muy agradable tu estancia.