Iron/ironing board, free WiFi, bed sheets, alarm clocks
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Reviews of Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
840 E. Hwy. 80, Abilene, TX

Reviews

5.0
Rating 10 - Excellent. 30 out of 177 reviews" "
Rating 8 - Good. 25 out of 177 reviews" "
Rating 6 - Okay. 24 out of 177 reviews" "
Rating 4 - Poor. 22 out of 177 reviews" "
Rating 2 - Terrible. 76 out of 177 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lydia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is not what it seems to be in the pictures, walls are thin, my room door didn’t close shut, smelled like cigarettes, wasn’t very clean & THERE WAS A RAT IN MY ROOM!!!! i do not recommend this hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

eutimia

Liked: Amenities
Great
Stayed 1 night in Feb 2024

2/10 Terrible

Laci

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t even get checked in
Stayed 1 night in Jan 2024

2/10 Terrible

Yared

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

llewellyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the most disgusting place I've ever had to pay my hard earned money to stay in!!! Property was unkept, lobby dirty and stinky. Had i not just driven all day and half the night before succumbing to exhaustion, i would have demanded a refund and sought oth accommodations.
Stayed 1 night in Dec 2023

2/10 Terrible

Kevin

Business traveler
Disliked: Property conditions & facilities, room comfort
Smuggie
First of all I didn't stay they were Rude because I didn't have the $100.00,
Stayed 1 night in Nov 2023

10/10 Excellent

PERRY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price point!
Stayed 1 night in Nov 2023

2/10 Terrible

Leanna

Stayed 1 night in Nov 2023

10/10 Excellent

Muriel

Stayed 6 nights in Nov 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Great staff
Stayed 2 nights in Nov 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They wanted $150.00 cash even though the room was paid for by credit card
Stayed 1 night in Nov 2023

6/10 Okay

Bettina

Disliked: Property conditions & facilities
Room was ok, property was run down and seemed to be in an unsafe area
Stayed 1 night in Oct 2023

2/10 Terrible

Debora

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Worst ever
Cockroaches and other bugs. Bathroom door handle broken and would lock you in. Horrible condition. I regret staying here.
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Stayed 1 night in Sep 2023

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Y'all charge me for a room that I didn't stay in
Stayed 3 nights in Sep 2023

10/10 Excellent

jerson

Stayed 2 nights in Sep 2023

2/10 Terrible

Sylvia, Lubbock

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was asked to leave a 50 dollar deposit and after checkout was charged 30 dollars by them for supposedly stains on towels and pillow cases which is a lie because i never even ate in room.Was given the qrong room i paid for a king they gave a double bed instead.If expedia reads the reviews he has done the 30 dollar charge to alot of customers.Expedia should remove them off there site nothing but no good thieves Dude in front was very rude when i called and asked about the 30 dollar charge
Stayed 2 nights in Aug 2023

2/10 Terrible

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was was very rude it was not very cleanand very dangerous . I would honestly like my money back i even had to leave there and rent another motel .There was a dangerous hose in the pool plus there was electrical outlets with wires hanging out of them . Also there was rusty and jagged edges on the stairs and boogers on our motel room wall nasty and stained bedding and a guy tried asking us to buy fetanyl in the parking lot. I am very unhappy with econolodge and me and my family felt very unsafe.
Stayed 3 nights in Aug 2023

6/10 Okay

Jeffery

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not good.
The one pro first... The room was clean. I stood in the lobby waiting for almost 5 minutes before somebody showed up. During check in, 5 police cars pulled in apparently looking for somebody. That doesn't make a good impression. Nor did the exteriors of the buildings with huge weeds growing all over the place in what were suppose to be flower beds. The room was big enough, but little things like the lamps not plugged in and the bathroom door swinging the wrong way (blocking the sink) were aggravating. Additionally, the drains weren't good with the shower ending up with a swimming pool in the tub. I couldn't wait to leave the next morning.
Stayed 1 night in Aug 2023

4/10 Poor

Ana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will not consider econo
The room was extremely hot considering the AC was on when we got there and they waited 2 hrs to check and by then they said we were in the room too ling to change so that was disappointing and the bathroom was disgusting and was not clean at all and smelled like pee. The tub had pubes so i know it was not cleaned properly or not at all when i asked about it he ignored the issue instead of staying another night we came to a different hotel
Stayed 1 night in Jul 2023

6/10 Okay

Thomas

Older building but acceptable.
Stayed 1 night in Jul 2023

4/10 Poor

Tonya

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed one night basically to shower and sleep got up early to leave cleaned all trash out made beds and got charged $30 dollars because a towel was dirty from there floor at the shower and apparently I wear makeup (which I do not) because they claim there was makeup on the sheets so I was basically charged 30$ so they could wash the sheets and towels very unhappy will NOT STAY AT THIS HOTEL again the weeds very overgrown a cockroach at the door when I opened it neighbors in next room smoking weed I have pictures to show was not happy
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was very run down and it felt more like a place for homeless people to stay. We had to wade through the weeds to get to our door. This was just not a enjoyable place we were in edge the whole time. Opened our door and ran right into a homeless man digging in the trash can. Would not ever stay here again. I was trying to save money but I made a mistake booking this place.
Stayed 2 nights in Jul 2023

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

ANA, San Juan

Stayed 1 night in Jun 2023

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 1 night in Jun 2023

8/10 Good

Rosetta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My room was very clean and spacious
Stayed 1 night in Jun 2023

2/10 Terrible

Shasta

Disliked: Cleanliness, staff & service, property conditions & facilities
It was okay to stay at no bugs or anything but the floor was dirty my toddlers walk around barfoot and the bottoms of their feet were gross i had to buy a brom and swiffer mop to clean the floor so my kidould play. All the sheets and bedding are white and they told me they would keep my deposit if we had any kind of stains on the bedding including paw prints from our dog. I paid a pet fee and my child got footprints on the bedding because the floor was so dirty and they kept my deposit. I will not be staying here again.
Stayed 2 nights in Jun 2023

8/10 Good

Andrea

Traveled with partner
Liked: Staff & service
The room needs some cosmetic repairs, as the property is fairly old, but they’re trying.
Stayed 1 night in Jun 2023

2/10 Terrible

Vivian

Stayed 1 night in Jun 2023

2/10 Terrible

Caitlin

Traveled with group, Business traveler, Traveled with pets, Traveled with family
Disliked: Staff & service, property conditions & facilities
The property advertised as “pet friendly” but charged me for replacement of sheets due to some paw prints on sheets that would easily come out in the wash. They also charged me for makeup stains on the duvet that were there when I checked in. The parking lot is full of potholes and there’s trash and old tires all around the parking areas. When it rained, the parking lot flooded with ankle to mid calf deep water. The pool is not operational and the dining room is stacked with furniture and mattresses. By the time they charged me the extra fees, I should have just stayed somewhere nicer with higher ratings. The staff tried to be nice, but the linen policies were just crazy for a facility this run down. I will say the room had recently been remodeled (but not the bathroom) and I was surprised that the interior was cleaner than expected. Overall, very dissatisfied and would not stay here again, despite the convenient location when attending events at the expo center.
Stayed 3 nights in May 2023

8/10 Good

Elizabeth

Stayed 1 night in Apr 2023

2/10 Terrible

Dexter

Business traveler, Traveled with family
Disliked: Staff & service, amenities
Do not stay here the shower curtain rod was coming out of the wall. They are rude and thieves. If you have a sevice dog in training the still charge you for it and they dont like service animals on the property. However if your looking for drugs its a good place to find them. The rooms are not worth the rate. They do not offer any kind of breakfast. They charge you and charge you its hard to believe that they dont have the money to fix thing or offer some type of Breakfast. However the most important part of this review is that they will still charge you for a service animal and if you try to fight it the get rude and nasty and keep coming up with excuses as to why the can charge.
Response from Kris on Apr 24, 2023
Hello Dexter,There were three More Puppies other than service dog which was not disclose and you were asked to pay for the same and to your kindly note this is not drug place. there is no where in the site mention about breakfast still we offer coffee and some snacks.

2/10 Terrible

Stephanie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting
Stayed 2 nights in Apr 2023

4/10 Poor

Jesus

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Lisa

Stayed 1 night in Mar 2023

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service, horrible beds, terrible showers and bathroom had a horrible smell. Paper thin walls could hear neighbors all night partying and drinking.
Stayed 2 nights in Mar 2023

2/10 Terrible

Donzell

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were 2 roaches on the ceiling as soon as I walked in
Stayed 1 night in Mar 2023

10/10 Excellent

John, Wylie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and reasonably priced. Staff was friendly and accommodating.
Stayed 1 night in Feb 2023

6/10 Okay

Ana Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Subpar despite personnel’s best efforts.
The motel is undergoing renovation. Conditions were subpar as a result and should not be operating.
Stayed 3 nights in Feb 2023

2/10 Terrible

Egnancio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bad customer service
Stayed 1 night in Feb 2023

10/10 Excellent

Benito

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks good bedroom is clean
Stayed 1 night in Feb 2023

4/10 Poor

Sabrena

Business traveler
Disliked: Cleanliness, staff & service, room comfort
TRASH
The whole property is dirty, run down, trash everywhere, the rooms are ok, but they wanted me to leave a $ 50.00 deposit for damage, haha, but what do you do, I have stayed here many times throughout the years, and it just keeps getting worse never again.
Stayed 2 nights in Jan 2023

2/10 Terrible

Michelle

No restaurant no lounge misleading ! I want a refund
Stayed 1 night in Jan 2023

10/10 Excellent

Quintus

Stayed 4 nights in Nov 2022

8/10 Good

Mary

Stayed 1 night in Oct 2022

2/10 Terrible

Kaitlynne

Stayed 2 nights in Oct 2022

8/10 Good

Monica

Stayed 1 night in Sep 2022

2/10 Terrible

Terry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place dope heads and crack heads everywhere. Shower had no water pressure and the had no metal door plates it was horrible!
Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022