Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Wargrave , Berks

Reasonable Hotel

Posted Aug 30, 2014
Pros: The food .
Cons: The room we had.
Location: Pleasant area - no time to spend on things to do.
Very disappointed with the ground floor room which was too small for two persons. It was in an extension part of the hotel with a side view of part of the garden and the remaining view directly to another bedroom just a few yards away. I could not operate the shower control which was just too tight to move . My wife said the bath was good with very hot water. The hotel facilities and the gardens are good and we had dinner with five friends - the meals were excellent as was the service - unfortunately there was no room for our friends in the restaurant so we all sat in the bar which was very noisy. The Breakfast was excellent with marvellous bacon, grilled tomatoes and mushrooms. I could not understand why I had to leave an Amex Pre Authorisation slip for £30 although I was assured that this sum would not be debited from my Amex Account. I of course paid for all extras we had incurred.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Sydney, australia

OK for quick stay

Posted Aug 12, 2014
Pros: Comfortable room
Cons: Lifts to rooms.
Easy parking. Good food for a quick overnight stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Wolverhampton

Lovely hotel set in historic house.

Posted Aug 2, 2014
Pros: Character. Friendly staff.
Location: Wightwick Manor (NT). Vanilla Coffee shop.
Lovely historic house, close to Wightwick Manor and good access into city. Countryside on your doorstep. Great cafe just down the hill (Vanilla). Have used the hotel several times for family and friends.
4 out of 5
Recommended
for Business Travelers
by Jeremy S from Somerset, UK

Convenient ,nice garden, slightly dated

Posted Jun 21, 2014 on Hotels.com
Nice location on the edge of Wolverhampton. Nice to be able to share a drink in the garden on a summer evening. Dinner good enough, a little basic. Rooms need a bit of modernisation. Staff generally friendly. Good value overall.
2 out of 5
Recommended
for Getaway With Friends
by Mirzitara from London

Nice Hotel but in need of some TLC

Posted Jun 11, 2014 on Hotels.com
I requested a room on the ground floor which I got. Unfortunately it was a very poor room. There was a smell of damp, plus the thermostat in the shower was faulty, you either got frozen or roasted! The bedding did not feel clean - rather musty. I explained the situation and the Reception staff were extremely helpful and I said a change of room for the next night would be fine. This was duly authorised and the new rooms was much superior even though it was on the first floor (no liftts!). Staff all very helpful and polite.
2 out of 5
by A&B from Newcastle

Not welcoming

Posted May 25, 2014
Pros: The Grand Hall and staircase and it was a convenient location for us but that's all.
Cons: It would take too long!
The approach to the hotel is across a wide expanse of worn, potholed and patched car park. Once inside, the impression improves; the public rooms and main staircase are handsome. The room was clean and just about OK for the price, although it was hot and stuffy and opening the windows did not help (no AC). The buffet breakfast was poor, "greasy spoon" cafe standard, although those who opted for dishes from the a la carte menu seemed to do better. The light in the bathroom went off and on at random, somewhat inconveniently since there was no window. When we mentioned this to Reception we were told that it was "probably on a timer to save money" - clearly not the case, since the room lights were on the usual key card system, but revealing in that a member of staff thought it an adequate excuse for repeatedly plunging guests into darkness! The hotel appears to specialise in catering for conferences and functions, no doubt successfully. We had the impression that individual guests are a long way down their list of priorities.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 23, 2014 on Hotels.com
Hotel itself was generally very nice, but the room was a big let-down. Thin walls = noise from corridor, 1 radiator still on even when turned off = too hot, generally shabby decor in room; and room was far too dark due to very poor lighting which made working in the evening unpleasant. I wouldnt recomend for business trips.
4 out of 5
Recommended
for Everyone
by 555

friendly staff.

Posted May 1, 2014
the the room first given was now as on the web site,was given a room which you could smell damp , new room was lovely clean, plenlty of space and tidy.staff very friendly and helpfull.
4 out of 5
Recommended
for Couples
by Andy from North Wales

Pleasant hotel,lovely building and gardens

Posted Apr 29, 2014
A very pleasant stay in nice surroundings. The bedroom and bathroom were spacious but as we were on the top floor the room was very warm. The breakfast was excellent and the dining room staff were very pleasant, helpful and attentive to detail. We would return for another stay.
5 out of 5
Recommended
by katzy from Durham

friendly service

Posted Apr 28, 2014 on Hotels.com
Great hotel, definitely one to return to!