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Hilton Liverpool City Centre

4.0 star property
Upscale hotel, a short walk to Royal Albert Dock

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hilton Liverpool City Centre

Lobby sitting area
Bar (on property)
Exterior
Presidential Suite | In-room safe, desk, laptop workspace, blackout drapes
Daily English breakfast (GBP 15.00 per person)

Reviews

8.6

Excellent

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Pet friendly
    Pet friendlyPet friendly
  • Room service
    Room serviceRoom service
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
3 Thomas Steers Way, Liverpool, England, L1 8LW
  • Popular LocationLiverpool ONE1 min walk
  • Popular LocationRoyal Albert Dock3 min walk
  • Popular LocationLiverpool Pier Head Ferry Terminal11 min walk
  • AirportLiverpool (LPL-John Lennon)32 min drive
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About the neighborhood

Liverpool

Located in Liverpool, Hilton Liverpool City Centre is in the city center and near a train station. Liverpool ONE and Cheshire Oaks Designer Outlet are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Beatles Story Museum and Knowsley Safari Park. Merseyside Maritime Museum and Wheel of Liverpool are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Liverpool travel guideOpens in a new window

What's nearby

  • Liverpool ONE - 1 min walk
  • Royal Albert Dock - 3 min walk
  • Cavern Club - 7 min walk
  • The Beatles Story Museum - 7 min walk
  • Liverpool Pier Head Ferry Terminal - 11 min walk

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪Bean Coffee Roasters - ‬4 min walk
  • ‪Joe & the Juice - ‬2 min walk
  • ‪Thoughtfully Cafe Liverpool - ‬3 min walk
  • ‪Heavenly Desserts - Liverpool - ‬2 min walk

About this property

Hilton Liverpool City Centre

Upscale hotel near Royal Albert Dock
Close to Liverpool ONE and The Beatles Story Museum, Hilton Liverpool City Centre provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, The Exchange, offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • English breakfast (surcharge), valet parking (surcharge), and express check-out
  • A front-desk safe, an elevator, and luggage storage
  • Concierge services, ATM/banking services, and wedding services
  • Guest reviews say great things about the helpful staff and location
Room features
All 215 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with designer toiletries and showers
  • Cookware/dishes/utensils, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • Daily English breakfast available for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pima Bar
  • The Exchange

Things to do

  • Gym

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool

Frequently asked questions

Is Hilton Liverpool City Centre pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 100 per stay and a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hilton Liverpool City Centre?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hilton Liverpool City Centre on Aug 5, 2024 start from $94.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Liverpool City Centre?

Self parking is available for GBP 25 per day. Valet parking is available for GBP 45 per night.

What time is check-in at Hilton Liverpool City Centre?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Hilton Liverpool City Centre?

Check-out is at 11:00 AM.

Where is Hilton Liverpool City Centre located?

Located in the heart of Liverpool, this hotel is within a 5-minute walk of Liverpool ONE and Royal Albert Dock. Cavern Club and The Beatles Story Museum are also within 10 minutes. Liverpool James Street Station is 7 minutes by foot and Liverpool Central Station is 9 minutes.

Hilton Liverpool City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 103 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam, Logansport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, friendly, and close to everything.
Stayed 5 nights in Jul 2024

4/10 Poor

Tim

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are tired - chair in room had old hairs Holes in walls from previous pictures/No fridge Barman friendly Aircon not working to cool the room-room phone not working Poor lighting Had booked 3 rooms all too warm despite booking 3 rooms none where ready early Breakfast coffee poor flavour Staff friendly and breakfast selection good
Stayed 2 nights in Jul 2024

8/10 Good

Bruno, Woonsocket

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for an overnight with my partner. Location is great for the city center. Lady on reception was friendly while checking us in and so was the lady when checking us out. The room I feel is dated, feels like the bathroom has been freshened up however the bedroom is dated. Dark oak furniture, dark brown curtains and really low lighting!! The bed was really comfortable, and we both slept really well. great breakfast!
Stayed 1 night in Jul 2024

6/10 Okay

Manohar

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Amenities
Fantastic last minute booking will definitely return
Stayed 1 night in Jul 2024

8/10 Good

Hubert, Stafford

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property location is excellent for bus and train travel and also for walking. It is in the heart of Liverpool city centre and is within easy distance of the Liverpool docks. The hotel is overall acceptable, but is tired in places and could do with some renovation. The beds were extremely comfortable but there was dust on the TV and the table in the room. The morning after our stay at the hotel around 2:30pm, we had to ask the cleaner to service our room and change the towels, and despite also asking her to refill the shower gel container, she didn't do it. I probable would stay here again but would hope for a more modern room with particular attention being paid to cleaning and dusting of the furniture.
Stayed 2 nights in Jun 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and is very well looked after. Staff are friendly and helpful and overall a lovely stay.
Stayed 2 nights in Jun 2024

6/10 Okay

Benjamin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Diane

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Thought it was disgusting that we had to queue for anhour judt to check in. Then when we eventually got to the front of the queue i reminded them i had booked a low floor room as i cant use lifts as i suffer from claustrophobia. We had spoken to the staff in the morning who guaranteed we could get the low floor room and to just remind them when we check in. We were told we had the 4th floor!!!! Also we lost a table in a restaurant we hadnooked as we were so late. Sorry all just unacceptable
Stayed 1 night in Jun 2024

4/10 Poor

Jeremy

Liked: Cleanliness
Disliked: Property conditions & facilities
The booking system was down. "Contact-less" access didn't work. We had to wait a long time to check in. Someone else was given a key to our room. When returning in the evening we were locked out of our room.
Stayed 1 night in Jun 2024

4/10 Poor

Anthony

.
Stayed 1 night in Jun 2024

8/10 Good

Christina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service were generally excellent. We did realest an extra pillow that never arrived.
Stayed 2 nights in Jun 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I didnt like was the fan in the room was on full. I had to ask for it to be turned downa couple of times. Staff at the front desk and dining room were pleasant and helpful
Stayed 5 nights in Jun 2024

10/10 Excellent

Hala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and close to tourist attractions
Stayed 1 night in Jun 2024

4/10 Poor

Mark

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Hugely disappointing stay. Not even close to 4 star service. Hotel did not respond to emails asking for help, the bathroom didn't have towels or bathmats, beds were not made, used glasses were not replaced, reception always too busy to get service and the wait at the bar took an age while staff stood around chatting to each other. Awful service with management nowhere in sight. Location is wonderful and the rooms are nicely decorated but I'll be avoiding Hilton's in future.
Stayed 2 nights in May 2024

10/10 Excellent

Timothy

Stayed 1 night in May 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located near many attractions
Stayed 1 night in May 2024

8/10 Good

Doug

Traveled with family
The best location in the best city in the UK
Stayed 2 nights in May 2024

10/10 Excellent

Mona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Excellent and helpful staff
Stayed 2 nights in May 2024

8/10 Good

Howard, Greenwood Village

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in general was great. The rooms can use a little updating. But the location is wonderful
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Liverpool one
Stayed 1 night in May 2024

8/10 Good

Carl

Liked: Staff & service, room comfort
Liverpool
Not upto the standard of other Hilton’s such as Manchester, bathroom & furniture are tired, but it was a pleasant stay, staff polite & courteous
Stayed 1 night in Apr 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

MARTIN

Traveled with partner
Disliked: Amenities, property conditions & facilities
Needs updating and cleaning
Stayed 1 night in Apr 2024