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Reviews of Pleasant Bay Village Resort

3 out of 5
Pleasant Bay Village Resort
1191 Orleans Road, Chatham, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 196 out of 243 reviews" "
Rating 8 - Good. 40 out of 243 reviews" "
Rating 6 - Okay. 5 out of 243 reviews" "
Rating 4 - Poor. 1 out of 243 reviews" "
Rating 2 - Terrible. 1 out of 243 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Stayed 2 nights in Oct 2023

10/10 Excellent

Yrjo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Traveled with family
Liked: Amenities
Beautiful grounds and staff that made you feel like family!
Stayed 3 nights in Sep 2023

10/10 Excellent

Marcia

Stayed 1 night in Sep 2023

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Yves

Traveled with family
Liked: Amenities
Very amazing hotel, exceptional landscaping , very friendly staff always easy to help you.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Very clean and nicely decorated. Happy with our stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little slice of heaven
Simply perfect! We LOVED our stay at Pleasant Bay and cannot wait to go back! I was initially disappointed that I wasn’t closer to town but after being downtown I’m so glad we were a little away from it all. The whole experience was wonderful and only enhanced by Johnny who greeted us with a smile and kindness from the front desk every day. Don’t skip his homemade muffins and cookies!!!
Stayed 2 nights in Aug 2023

8/10 Good

Nadhiushka

Liked: Cleanliness, staff & service, property conditions & facilities
This place was nice. The staff was friendly. The lobby had table games among other things I think it would have been nice for the front desk representative to mention the available resources, recommendations, and guides on those tables.
Stayed 3 nights in Aug 2023

10/10 Excellent

martha

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Man Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was very nice and helpful. Only downside was no freezer or microwave in room.
Stayed 3 nights in Jun 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Lauren

Stayed 3 nights in Sep 2022

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding quality and cleanliness with helpful staff.
Stayed 1 night in Sep 2022

10/10 Excellent

Beth, Mamaroneck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room; excellent service; really helpful and pleasant to deal with staff; I would stay here again in a heartbeat!
Stayed 3 nights in Sep 2022

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Yuk Leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen ambiance with great service
Pleasant Bay is both relaxing & family-friendly at the same time, hard to achieve both. Well-situated & feels very private
Stayed 3 nights in Aug 2022

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly beautiful hotel that felt like a real oasis. The service and facilities were excellent and it’s brilliantly located near Chatham.
Stayed 4 nights in Jun 2022

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely maintained property. Clean, friendly staff. Beds were so comfortable. Rooms nicely stocked with everything you need.
Stayed 3 nights in Jul 2022

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Nice property.
Stayed 4 nights in Jun 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Very nice understated place, clean and comfortable.
Stayed 1 night in Jun 2022

10/10 Excellent

Elena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscape, quiet place, individual entering to room, and very beautiful location of this property!
Stayed 3 nights in Jun 2022

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Jun 2022

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens.
Stayed 4 nights in Oct 2021

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Oct 2021

10/10 Excellent

Bonita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Johnny and Noah were very pleasant and helpful. The name of place fit our stay very Pleasant. I have already recommended this resort to family and friends. My friend and I really enjoyed our stay.
Stayed 3 nights in Oct 2021

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room was completely updated. The grounds are beautiful and the hot tub and pool are great. Would recommend very highly.
Stayed 4 nights in Sep 2021

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very helpful. Our room was perfect.
Stayed 4 nights in Sep 2021

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Property
I would visit Chatham just to stay at this property. It is amazing. It really feels like a resort and so special. The gardens are amazing.
Stayed 2 nights in Sep 2021

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Landscaping fantastic
Stayed 2 nights in Sep 2021

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and housekeeping staff were great
Stayed 2 nights in Sep 2021

8/10 Good

Pamela

Stayed 4 nights in Sep 2021

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been coming to Pleasant Bay for 25 years !
Stayed 1 night in Aug 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Room
Modern, clean, comfortable room that was set in the middle of lovely gardens. Really nice stay!
Stayed 1 night in Jul 2021

10/10 Excellent

Robert

Stayed 4 nights in Aug 2021

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were beautiful. The koi pond was peaceful. The staff were so pleasant.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique outdoor setting - very dense landscaping - rooms very clean and well-supplied - friendly and helpful staff
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, an excellent stay! Beautiful, lush, and quiet property. Our suite was a perfect size for family of five. Easy drive to town. Although it is very close to Pleasant Bay, it was not a safe walk along the road.
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful site, multiple small buildings in very well maintained gardens. Rooms were very clean with all amenities. Extremely friendly staff and owners. Only negative were the double beds, too short for 6 feet tall or above customers
Stayed 7 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 1 night in May 2021