Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
2.3 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.0 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Your breakfast area was very nice.Posted Nov 5, 2014
Cons: The rooms could use a remodel.
We came up to enjoy the Sante Fe River and outdoors.
by A verified travelerfrom Pensacola, Fl.
DeplorablePosted Oct 14, 2014
Cons: Clean it up and insure they actually have what is advertised,
Location: Get a different hotel. We did.
1st room shown was not with a king size bed, and smelled terrible of smoke for a non smoking room. 2nd room shown was at an old motel signed Regal Inn. There were no lights in the parking area or near the hotel. There were 3 or4 unsavory characters loitering Nora the place. This unit had 2very small beds, smelled badly on mildew and mold. Handicap facilities consisted of one grab bar in the tub area. It was too tight to turn my wheelchair around and I was unable to get to the toilet because of the close quarters. My wife and I refuse to stay in a motel that is that deplorable and nowhere even close to what we booked and had confirmations for. G.E. O'Brien
by A verified traveler
Posted Oct 13, 2014
Not good! Very, very old like something from 1975!
by A verified travelerfrom Miami, Fl
Get what you pay for!Posted Sep 30, 2014
Pros: Location was perfect. Walking distance to food, gas, convenience store and 5 min from where I need to go.
Cons: Breakfast would definitely improve and service/wifi could definitely improve as well. Needed to go to the middle of the parking lot for signa.
Going to a convention that was less than 5 minutes away from the hotel was the best value. Beds were good, somewhat hard. A little TLC wouldn't hurt the hotel. Breakfast was a one (1) for me. Just grabbed a bowl of cereal, small cup of coffee...that's pretty much what there was. For the price it wasn't bad. $150 with taxes. Spend a little more and on the east side of the expressway you are to find better hotels. Location: 5 Staff: 5 Hotel: 3 Room: 3 Comfort: 4 Price: 4 Overall, I would stay here again for a lower price but I could've spend a little more money and stay across the highway at another loacation
for Familiesby unhappy camper
Too many things wrongPosted Aug 22, 2014 on Hotels.com
Upon entering our room, noticed a cat urine smell. Later found the rug to be wet & the ceiling bulging with water dripping down. Had to be moved to another room. Both our room keys didn't work. An unknown man knocked on our door around 11PM. We were kept awake due to a very loud party in the next room with people going in & out, slamming doors, drinking & yelling well past 11PM. Rooms across the way were also going in & out of their rooms & making noise in the parking lot. Unknown hairs on the bathroom floor. Cobwebs on the lampshades. A hole in the outside wall. Both ice machines were broken so we had no ice. The blanket was made of rubber or neoprene & was sticky. The plugs were too loose to recharge any of our phones. The hotel is very old & in need of many repairs.
by A verified travelerfrom Ma
Very dirty carpet, no soap, no coffee, had to chanPosted Aug 15, 2014
Location: going out was the best of my stay
This was the worst hotel I've ever been in, small towels, no face cloths, very poor maid service, rude when complained about conditions, continental breakfast discusting Never again would I consult Expedia
for Personal Eventby Kuztom SPL
Posted Aug 15, 2014 on Hotels.com
Room was clean, located near interstate with food close enough to walk when tired. Hotel could have used a littler better service in relation to extra linen availability.
for Familiesby juanfrom miami
Posted Jul 15, 2014 on Hotels.com
it was ok
by A verified travelerfrom Nashville, Ga.
Needs cleaningPosted Jul 4, 2014
Comfortable--Quiet--Need a lot of cleaning. Ice machines not working--Short of towels
for Business Travelersby A verified traveler
Posted Jun 24, 2014 on Hotels.com