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Hilton Garden Inn- Grand Forks/UND - Grand Forks Hotels
Rating: 3.0 Stars

Hilton Garden Inn- Grand Forks/UND

4301 James Ray Drive, Grand Forks - Map
 
 
"Great beds, understaffed breakfast"
Very seldom while away from my bed at home (Tempurpedic) do I sleep well the first night in a new bed. Fortunately the beds at Hilton Garden Inns (HGI) are able to be adjusted for firmness and sleeping well isn't an issue. I selected this hotel because a few years ago while away from home for work for a month I stayed at a HGI outside of Indianapolis and enjoyed the staff and grounds. Unfortunately the Grand Forks HGI isn't the same as the one in Indiana. The buiding is nice and clean and the staff is friendly enough. The part where I was let down was Sunday for breakfast. I have a lifelong friend and his family who were meeting my wife and me out for brunch at 10:15. I felt for the woman who was running the dining room floor. The tables were packed and she was alone attempting to care for the needs of everyone there, so service was slow. After a while another staff member showed up and he aided in the meals service. My wife and I enjoyed our made to order meals we had omletes and a waffle. Our friends had an omlete and potatoes. The potatoes looked good, but we were told they were unseasoned and undercooked inside. Our friends were hoping for a second serving of eggs, but the server didn't come by prior to the grill closing to ask if anyone wanted anything until 10:55 and when they asked they were told the grill had been turned off and was already cold at 11:00. The breakfast hours go until 11:00 so they shouldn't have been denied service prior to then.
Kory from Bismarck, ND
The Hilton Garden Inn Grand Forks/UND hotel in North Dakota is connected to The University of North Dakota via skywalk to the …More

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