Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sink design was jacked up

Posted Dec 9, 2014
The only problem with the room was a poor sink design since Everytime I turned on the water it splashed all over me.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 8, 2014
I really enjoyed my stay. Really comfortable. Will come again
5 out of 5
Recommended
for Everyone
by A verified traveler

very close to the highway and airport

Posted Nov 26, 2014
Cons: If a customer has too many needs maybe check the next person to see if their needs is a simply yes or no answer
It was nice and quiet. the front desk took too much time talking with another customer about personal life a bit too long but over all it was a very nice place. very impress with how clean it was and the size of the bed was very nice also. no complains here at all. My wife was very please with the hotel too.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2014
Comforter had holes in it. Everything else was fine though. Good for the money. Staff was friendly.
3 out of 5
by A verified travelerfrom PA

Pet friendly.

Posted Nov 13, 2014
Room is small for king size bed. Shower made a big noise even the next door. Need new towels. Make toilet/bathroom decent. It's hard to open the door. (Rm. 149)
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel for the price

Posted Nov 10, 2014
Pros: The price, distance to everything in GR
For the price, the hotel was surprisingly nice. It was nice looking on the inside, the beds were comfortable and it was pretty close to everything. I would stay there again.
2 out of 5
by A verified traveler

Posted Nov 6, 2014
It was a barebones room. No Wi-Fi. Limited channels on TV. No coffee. No hairdryer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 29, 2014
Great hotel! All new modern rooms, very clean and quiet.
2 out of 5
by A verified travelerfrom Michigan

No pillowslips on pillows. Carpet not swept.

Posted Oct 19, 2014
Pros: Close to meeting place.
Cons: Cleanliness, lid on toilet, more towels- enough only for one person, and had to ask for more.
Location: Good location
Cheap, and you get what you pay for. Much seedier than I expected.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom LaPorte, IN

OUR STAY AT RED ROOF INN, GRAND RAPIDS.

Posted Oct 9, 2014
Pros: My wife and I have used Red Roof Inns for many years with good results so this visit was disappointing as mentioned above.
Cons: Maintenance and fulfilling the promises made when the room was reserved.
Location: Grand Rapids, MI. Maintenance was needed in room and bathroom.
Our stay at the motel was fine. However, we were promised shuttle service to and from the airport. It was fine on our trip to the airport, however when we returned, we were told the motel no longer provided shuttle service. So, we had to take a taxi at a cost of $20.00. That was very disappointing and took an extra 1/2 hour. The motel was also in need of maintenance.