Ratings based on 474 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Green Bay
Overall it was a great stay!Posted Oct 10, 2014
Pros: We liked the staff and the beach.
Cons: The bathroom could be updated.
We stayed in the bungalows and enjoyed the privacy. The bed was comfortable. The room was outdated, however, was clean. We loved all of the staff except the check in. I had a great check in experience myself. My boyfriend arrived a little later and his experience was not the same. The staff was rude to him and did not give him a welcome drink. I felt badly about this. We didn't let this bother us. The rest of the staff at the resort was friendly and fun! We liked the food. The room was a little outdated but adequate and clean. The air conditioner was ice cold!! That was a nice treat after being at the beach.
for Everyoneby A verified traveler from CT
Not too disappointing, but the value was worth it.Posted Oct 6, 2014
Check in was easy, staff was courteous but didn't go out of their way to make you feel welcome. WiFi is terrible for the $5/hr and can only be used in the lobby. Room was OK, however the cleaning products they used (or overused) was so strong I couldn't sleep. The bathrooms could use some updating. Property itself is nice with the beach right there. The beach was clean yet small. Food is not terrible but don't expect any fresh seafood.
for Everyoneby A verified traveler from Trinidad W.I
Posted Oct 6, 2014
Pros: The beach, water sports,entertainment staff,on-site night club, Food variety
Cons: Some staff could have been more friendly, Wireless connection in the rooms would have been appreciated.
Location: Dunn's River, Dolphin Cove, Mystic Mountain
We arrived at the hotel around 9pm, we had to wait at the gate for the security to verify the reservation which he did not have on his copy so he had to call the lobby. I had to change my reservation as we had to add another person at the room. This hotel does not give you the option to change a kings bed to two double beds without paying an upgrade fee so please make sure you can get this option if you need it BEFORE you book it. Before paying for the upgrade I decided to call expedia just to make sure I really had to. It turns out that I did so I decided to pay at the hotel since my connection was not great. Now the guy checkin us in knew dinner ended at 9.30pm but said nothing or I could have let the others go eat while I check in, so I had no dinner. The snack bar at 11pm did not have any veggie options.( Normally, however, breakfast,lunch and dinner did have an excellent variety of food even for vegetarians). Now when we got to our rooms the phone did not work, I was tired so I decided to inform the front desk in the morning. I forgot and remembered around 10 pm I think. They said they would sent a technician that night who never came. I checked out the other day and told them about the phone THEN the girl at the desk told me I could have asked for another room and I had to point out that the front desk could have been more helpful with suggesting the different options available to customers! To make up we got a complimentary bottled wine.(In room safe use costs 2USD.)
for Everyoneby A verified traveler
Nice hotel close to the beach.Posted Sep 17, 2014
Pros: Near the beach & entertainment every night.
Friendly environment, very hospitable people, great entertainment every night, most food are great & unlimited drinks.
for Everyoneby A verified traveler from Jamaica
very quiet and relaxingPosted Sep 14, 2014
my husband has been working very hard with the construction of our dream home and needed a quiet place to spend a couple of days so i took him to this hotel for his birthday.
for Business Travelersby A verified traveler from Colorado
It was good but could be betterPosted Sep 12, 2014
Pros: Right on the beach
Cons: Training for servers
Location: Nice location
As a server it was not pleasing to see server stands around and I have to go get me own coffee and they stand and talk . It would nice to see them sever you at least coffee and water.
for Everyoneby A verified traveler from Shipley, Carroll County, Maryland
Excellent Staff "The real essence of a Resort!"Posted Sep 7, 2014
Pros: The staff could not have been better. They made the entire resort seem like family!
Location: There are many excursions to choose from!
My wife and I stayed for 7 nights and 8 days...The Staff were excellent. They made us feel welcomed and we were treated like family! Check in was quick and we were taken to our cottage immediately. Within two hours of our arrival, we were settled in with a drink in our hands. We went on a few of the excursions and were again treated great!
by A verified traveler from NJ
Posted Sep 5, 2014
Older hotel that needs up dating. It was clean and the staff was wonderful. There's nothing else to so in area so every time you wanted to leave site the cab ride was costly I was not found of the food. The drinks were good but the cups are small and you have to order 2 at the same time. They provide nightly entertainment but since the hotel is so small it appears to look empty
for Everyoneby A verified traveler from Florida
Royal Decameron - JamaicaPosted Sep 1, 2014
Pros: Location is very convenient to everything. The all inclusive meals were good, excellent sometimes.
Cons: Needs upgrade, renovations.
Property is located right on the beach. On the property there are cottages, townhouse like apartments and various hotel type like facilities. For the price, the accommodations and all inclusive meals were worth it. Not bad. The property need an overall upgrade renovation. Some of the staff were friendly, but most were very argumentative. I strongly recommend re-training in hospitality.
for Couplesby A verified traveler from Southington, CT
Comfortable cottage rooms close to the beachPosted Aug 17, 2014
Pros: The inclusive fare was very good. Healthy options and always a great variety. The staff was wonderful! Accommodations were comfortable and cozy.
Cons: Night entertainment needs to be increased and upgraded. Also, the size of the drink cups needs to be increased.
Location: Not much to do nearby. This resort is a romantic and lovely, but smack dab in the middle of other neighborhoods. Couldn't go for bike ride.
We had a garden view cottage that wasn't extraordinary, but very clean and comfortable. The beaches were spectacular and the water beautiful! This is not a 5 star resort, but the entire set up of cottages is very romantic and cozy. The staff was so pleasant and helpful and the inclusive meals had a great variety and were delicious. The size of the "drink" cups was too small so we had to double up when ordering an adult drink or even diet soda. I do not recommend this resort to families as I don't believe I could have kept my kids entertained for a week there. All kayaks and non-motorized boats were free and enjoyable. The many lagoons were nice as each one gives you a different view near a restaurant, bar, gazebo, dock, etc. There is not much night entertainment, but it was perfect for a relaxing vacation getaway. If you enjoy laying at the beach most of the day under an umbrella, taking a refreshing dip in the clean ocean, and eating delicious food fare, this hotel is for you.