Runaway Bay Jamaica Hotels from $83

I wil go back again and again! This was my third time to Jamaica, second time in Runaway Bay. The staff at Jewel Paradise Cove were all wonderful, truly enjoying their jobs. There is plenty to do and experience, or you can do nothing at all and still have the time of your life.

I took my daughter to Jamaica to celebrate her high school graduation. We were greeted by the staff upon arrival and check-in was pretty swift. When I arrived at my room, I found the toilet would not flush properly. I went to front desk to request to be moved to another room. I was told there were no more rooms and they would send an engineer to repair the toilet. He came but said it was a special way to flush it. Really? After unsuccessful attempts to flush the toilet over the next 2 days, I asked for the manager. I told him about the toilet as well as the big red fire ants crawling underneath my door. He told me there was one one room available but I had to pay $100/nt extra. When I said No, he said that he would send someone to fix the toilet again. That guy never came. So 2 days later Concierge called to make sure I was happy. I told him the issue and they sent 2 people to fix the toilet but still no success. Two days later I receive a call from a different manager asking if I wanted to be moved. I was leaving the next day so I said No. He offered $100 room credit for my inconvenience. The problems with the toilet and the ants were very inconvenient. I wish the manager had rectified the situation earlier in my stay. Aside from this, the hotel is very beautiful and the staff is excellent and made me forget the room issues. The water sports were great also as well as the pretty beach. I would recommend this Resort as long as they rectify the issues I had.