Andaz 5th Avenue - a concept by Hyatt Reviews

Best staff and very convenient location close to Grand Central station, delis, shopping. The Andaz suite was quite crammed for our family of four. Note there is no door separating the bedroom from the living area which was a little less private than we liked. The kitchenette was a useful feature and the free snacks & drinks were a bonus plus coffee & wine downstairs. The bed was a little hard for our liking. The wonderful helpful staff and location cannot be beaten. We had a lovely stay.

This is the second time I've stayed at this property, but this time in a more expensive suite. The room was stylish/minimalist and the sitting room was comfortable. The bathroom shower being exposed to the bedroom was very inconvenient - no privacy, difficult for one person to sleep and the other to shower. Also, the lighting is terrible in the rooms. It's impossible to see to do makeup or style your hair. The rooms need some repairing and maintenance. They look ragged and worn. I was also quite confused by the 'complementary wine and soft drinks' in the lobby which never seemed to be there.

The hotel is comfortable and centrally located on 5th avenue. We enjoyed walking to most places like Central Park, museum mile, the Empire State Building and Times Square. The rooms are spacious, very basic but comfortable. The bathroom is large with a strong shower. The complimentary minibar was a nice touch. We had lunch at the restaurant - the food was nice and very fresh. Room service food was average. Coffee was served in the lobby every morning and good wine in the evening.

Everything was perfect , the hotel has nice contemporary design , staff very friendly , we asked about late check out , no problem , had lunch in the restaurant and food was great. For the money we pay it was more than we expected .

Great hotel in a central location ideally placed to experience NYC. Hotel staff excellent - dealt with every request in a very professional and friendly manner. Customer service second to none from the complimentary evening wine to the morning coffee! Lovely room, very clean and contemporary. Would not hesitate to recommend.

Excellent location with well designed rooms that for once are better than the photos used on the hotels website. We had a high room with an amazing view over Bryant park. The only let down was the arrogance of some staff members. Overall we enjoyed our stay and would go back.

The staff are to be highly commended for making this a great stay.

We just arrived from a 4 night stay at this beautiful hotel. We really enjoyed our stay there - everyone was very kind and helpful and the decoration was unique: a breath of fresh air!!! The bed was very comfortable and the shower was great. My only issue was the pillow ( they tried to help me with an orthopedic one but it was too hard for me). We stayed in a room in the back and it was very peaceful and do not know if that applies for all rooms. We ate several times in the restaurant and we loved the food. Make sure you try the branzino. Delicious!!

The food in the restaurant is fantastic - The cocktails in the bar downstairs an absolute must! The room was gorgeous, excellent bathroom and a very comfy bed! We had an adjoining room which was the only disappointment as we were woken by the next door guests in the middle of the night being inconsiderate - But that's not the hotels fault! Will definately be booking to stay back here again

We stayed at the Andaz Hotel 5th Avenue from 19-26 May 2014. The hotel is very modern, clean and chic. We stayed in a deluxe double which was huge with a beautiful bathroom and a big comfy bed. Everything was spotless with a free turn- down service every night. There were complimentary non-alcoholic drinks and snacks that were replenished daily. The staff were very helpful and there was free coffee every morning in the lobby and free wine in the evening which is a nice touch. Breakfast was available on the second floor but we had breakfast out in a diner for the New York experience. This was our first visit to New York. We would recommend the grey line open top buses for getting you bearings and seeing the main sites. Don't be afraid to buy your tickets from the street representatives. They will give you good advice and throw in a free attraction. Must sees are Manhattan from the top of the Rockerfeller building, Empire State and Grand Central Station, both Art Deco masterpieces. The Chrysler building is in our opinion the most beautiful in New York and the lobby is a must see. The 9/11 memorial is very moving although we decided to give the museum a miss. On a rainy day museum mile by Central Park will keep you. Use for hours with the Museum of Modern Art, Metropolitan Museum, Guggenheim to name but three! If you are a John Lennon fan, Strawberry Fields is disappointing and somewhat tacky but is the only thing that did disappoint on this memorable trip.