Ratings based on 606 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom The Woodlands, TX

Right in the heart of Manhattan.

Posted Mar 24, 2015
The Andaz is a great hotel for people who want to escape the large convention hotels. The rooms, especially the bathrooms, are large by Manahattan standards. Service is top-notch. They always make you feel welcomed and appreciated.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Very nice hotel within walking distance of a lot

Posted Mar 22, 2015
Staff very helpful and accommodating while we were in NYC!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel très bien situé

Posted Mar 18, 2015
Pros: Wifi et boissons du mini bar gratuit. Situation idéale. Tailles des chambres
Cons: Demander un prix décent pour le petit déjeuner.
Location: En plein dans la 5 th avenue, à 10 min de Times square et une petite vingtaine de minutes de central park.
Chambre spacieuse avec boissons non alcoolisées offertes. Hotel très bien situé en face de la bibliothèque nationale et proche des autres centres d'intérêt. Gros bémol pour le petit déjeuner qui est excessivement cher. Accès wifi gratuit. Bref, j'y retournerai.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location, location, location

Posted Mar 9, 2015
The hotel is right in the centre of Midtown, close to Times Square but a little away form the hubub. The restaurant is excellent, the staff friendly, the rooms very clean and updated, the gym is great and it is delivers value for its price. No complaints.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel,

Posted Feb 27, 2015
The hotel was great. The room was extremely nice and the free minute bar was muchh appreciated. Only snag was front desk was efficient but less than friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in an amazing location on Fift Avenue.

Posted Feb 23, 2015
Great location; beautiful ambiance and decor; friendly staff. Food was exceptional. Had a wonderful stay!
2 out of 5
by A verified traveler

Tried too hard to be cool and trendy

Posted Feb 17, 2015
Pros: The restaurant in the lowest level was very good.
In your attempt to be cool and trendy, we found the furniture to be unattractive, uncomfortable, Pottery Barn ish, and the low level lighting so low that it was almost ridiculous..
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Service

Posted Feb 1, 2015
Location: Bryant Park had a winter festival
The staff was incredible. Very professional and polite
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane, Australia

Great central location

Posted Jan 23, 2015
Pros: Modern, luxurious and comlimentary mini bar and snacks. The foot bath was a nice and different addition in the bathroom.
Cons: Lighting could be brighter and the view from our room was the back of buildings and quite ugly. A nice big bath would also finish off the bathroom.
Location: Walking distance to Empire State Building, MoMa, Madison Square Garden, Time Square, Grand Central Station, Macys and shopping.
Funky modern hotel. Helpful friendly staff went all out to help with restaurant recommendations and reservations. Joy from reception made our experience, and our children's 13th and 8th birthdays special and memorable in NYC.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland

Excellent hotel at great central location!

Posted Jan 19, 2015
Pros: Great customer service. Quality of rooms was very refreshing - especially the character and size of rooms.
Cons: The jukebox needs to be updated to newer smart devices - iPhone 5, 6 etc.
Location: The Shop, cafe on the ground floor of Andaz is highly recommended for breakfast/brunch. Good coffee as well.
We had great time at Andaz. The size and quality of rooms was refreshingly awesome as compared to other options in that area. Also, the location of hotel is quite central to some great spots in NY.