Ratings based on 590 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from w

It is what it is

Posted Oct 21, 2014
Super small rooms, about what I would expect for the price. Going through reconstruction which is why conditions were a 2.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant, good value basic hotel

Posted Oct 21, 2014
Although the lobby was being renovated when we arrived, the hotel was spotlessly clean. the rooms are small and not luxurious, but everything was new, celan and all that you needed was provided. someone has done a lot of research on what a simple hotel needs to provide its guests. The location was excellent, quiet tree-lined, brownstone road in one of the bet parts of NYC.
3 out of 5
by A verified traveler

Posted Oct 20, 2014
Currently under construction. Nice location but Jo amenities
2 out of 5
by A verified traveler

Disappointing

Posted Oct 6, 2014
Location: Just a few blocks from Penn Station. High line is close by. Easy transit to the rest of NY.
The staff was great as well as the location, but I guess that would depend on what you're doing. The room was small but that is fairly typical for hotels that aren't part of a major chain. The bad parts are there was absolutely no place in the bath to keep even a toothbrush (it was an ADA room so that may not be typical of all their rooms) and the one thing you really stay at a hotel for, to sleep in a bed, was the most uncomfortable experience. I've stayed in hideaway beds that were more comfortable than the mattress that was so worn out the middle of the mattress was lower than the edges. There's another 200 hotels in NY I'll stay at before coming back to this one.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

New York after work

Posted Sep 15, 2014
The hotel was very convenient to Penn Station. Small and quaint. They were undergoing construction in the lobby. Very good price for Chelsea.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great neighbourhood

Posted Sep 9, 2014
I loved Chelsea! Not having been to New York before I was unsure as to where to stay. I didn't want a lot of noise or be in a heavily-touristy area. Chelsea was perfect. The hotel is nestled in with where real New Yorkers live and play. Along 8th Avenue you'll find lots of different shops and sights and is quick and easy to get to Times Square and other places. The hotel was great. I had a single room and enough space for the time that I actually spent there. The bed was so comfy and the sheets clean and soft. The bathroom was well equipped and airy. I will definitely be staying here again on my next trip :-)
4 out of 5
Recommended
for Everyone
by A verified traveler

Quaint in Chelsea

Posted Sep 8, 2014
Pros: Good value
Cute boutique hotel in Chelsea. Typical small NYC room but was clean and quiet with a nice neighborhood feel and roof deck. Hotel lobby was under renovation with a new bar/lounge to come. Good value.
3 out of 5
Recommended
for Everyone
by A verified traveler

Well located...great neighbourhood

Posted Sep 7, 2014
Pros: Location; front desk staff
Cons: Could use a real lobby
Location: Great neighbourhood - near the High LIne; Chelsea Mkt; Chelsea Pier. Lots of cafes & restaurants & easy access to all of Manhattan.
Well-located in wonderful neighbourhood, close to subway & buses.
3 out of 5
by A verified traveler from Everywhere

Mixed

Posted Aug 7, 2014
Pros: staff was great
Cons: lighting
Location: Great bakery on 22nd and 9th called Billy's. Great vegan joint called Blossom as well.
Was initially disappointed by the hotel's unfinished lobby (very unfinished) and the size and state of my room. Was clean but had little lighting and was super tiny--i guess that's expected in nyc though. Considering how much I paid, i was let down. Howeever the staff was super friendly and kind. Enjoyed my stay overall. Chelsea is wonderful.
4 out of 5
Recommended
by Jack from PA

great location

Posted Jul 25, 2014 on Hotels.com
Great location, friendly staff, and clean, quiet room. The only negatives were the bed - (soft mattress and creaky platform) and the musty smell in the room that eventually dissipated after I turned off the AC unit.