Ratings based on 597 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Long Island, ny
Nice hotel, not completely finished.Posted Nov 24, 2014
Our room was very clean but was extremely small and over priced. Payed less for a larger room in other nice hotels. Would rethink before booking the gem again.
for Everyoneby A verified travelerfrom vegas
Heart of ChelseaPosted Nov 15, 2014
Pros: Staff, location
Location: Shop on corner has great sandwiches, snacks and organic produce and drinks
I was upgraded to the penthouse and it was fabulous, the terrace was so great that I couldn't sleep. I was too excited
by A verified travelerfrom I live in Chicago
Extremely small room… Great location.Posted Oct 30, 2014
The rooms are incredibly small, the staff is very accommodating, the hotel was under some renovations so it's tough to give it a very high review. I'm not sure that I would go back I think I would go to the hotel I stayed at a couple of months ago, the Highline hotel on 10th St.
for Everyoneby A verified travelerfrom toronto
Centrally located Chelsea hotelPosted Oct 28, 2014
Great location. Metro just around corner. Plenty of restaurants in area. Room was small but clean and comfortable. Staff very friendly. Room was a bit noisy - overlooking street Enjoyed my stay.
for Everyoneby A verified travelerfrom w
It is what it isPosted Oct 21, 2014
Super small rooms, about what I would expect for the price. Going through reconstruction which is why conditions were a 2.
for Everyoneby A verified traveler
Pleasant, good value basic hotelPosted Oct 21, 2014
Although the lobby was being renovated when we arrived, the hotel was spotlessly clean. the rooms are small and not luxurious, but everything was new, celan and all that you needed was provided. someone has done a lot of research on what a simple hotel needs to provide its guests. The location was excellent, quiet tree-lined, brownstone road in one of the bet parts of NYC.
by A verified traveler
Posted Oct 20, 2014
Currently under construction. Nice location but Jo amenities
by A verified traveler
DisappointingPosted Oct 6, 2014
Location: Just a few blocks from Penn Station. High line is close by. Easy transit to the rest of NY.
The staff was great as well as the location, but I guess that would depend on what you're doing. The room was small but that is fairly typical for hotels that aren't part of a major chain. The bad parts are there was absolutely no place in the bath to keep even a toothbrush (it was an ADA room so that may not be typical of all their rooms) and the one thing you really stay at a hotel for, to sleep in a bed, was the most uncomfortable experience. I've stayed in hideaway beds that were more comfortable than the mattress that was so worn out the middle of the mattress was lower than the edges. There's another 200 hotels in NY I'll stay at before coming back to this one.
for Everyoneby A verified travelerfrom New York
New York after workPosted Sep 15, 2014
The hotel was very convenient to Penn Station. Small and quaint. They were undergoing construction in the lobby. Very good price for Chelsea.
for Everyoneby A verified travelerfrom London
Great neighbourhoodPosted Sep 9, 2014
I loved Chelsea! Not having been to New York before I was unsure as to where to stay. I didn't want a lot of noise or be in a heavily-touristy area. Chelsea was perfect. The hotel is nestled in with where real New Yorkers live and play. Along 8th Avenue you'll find lots of different shops and sights and is quick and easy to get to Times Square and other places. The hotel was great. I had a single room and enough space for the time that I actually spent there. The bed was so comfy and the sheets clean and soft. The bathroom was well equipped and airy. I will definitely be staying here again on my next trip :-)