Ratings based on 507 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great location in the heart of ChelseaPosted Dec 4, 2013
Cons: At least take the dang safe out of the tiny closet so we can have more space.
Location: Great Chelsea location.
I realize the hotel rooms in NYC are very small (ok bijou) :) But really this place just has no room at all even to set anything on. Half the closet space what little there is is taken up by the safe. Problem is, it's not a good value for the money. You can get bigger more comforable rooms in other hotels. And the bed is uncomforable and very low to the ground. It's not a good value. Nice people working there. I hate to submit a bad review but I've stayed there twice and the biggest room besides the penthouse was really small, and I found out this trip they get even smaller. Look at the Hotel Indigo in Chelsea, much better.
for Couplesby A verified traveler
Posted Nov 25, 2013
for Everyoneby Richard from Salisbury, England
New York for 3 nights for a birthday breakPosted Nov 25, 2013
Pros: Hotel was close to a pleasant area, and there were places to eat close by.
Cons: Our complimentary coffee and tea sachets were not replenished on the 2nd night....
Location: Greenwich Village is walkable, as is Madison Square Gardens, and the west side alongside the River Hudson
We were here for a walk the city weekend break, and to see as much as we could. Used the New York City Pass for 2 days and found it hard to get between the attractions and leave enough time to then book for another. Enjoyed the Twilight Cruise with City Sight Seeing Cruises. Empire State Building Observation. Surprised at the good value of the NBC studio tour. Used the NY water taxi to visit the 9/11 Memorial Garden. Managed to walk a good part of the Brooklyn Bridge. Managed to go to Top of The Rock, at night, but it was snowing for part of the time, and very cold. It would be a good idea to spend more time planning the places to visit, as if left too late then some will be closing before you can make the visit... Overall, a good weekend but as we were informed you need to be ready to walk and cover a good distance.
for Everyoneby Cliff from Ireland
Pleasant stayPosted Nov 22, 2013
Nice hotel. Small but clean rooms. Good staff. Excellent location close to Hudson, and villages. Good Thai restaurant just across the street. Would stay again.
for Business Travelersby A verified traveler
Posted Nov 19, 2013
for Everyoneby tim from ft Lauderdale fl
Gem is No Jewel!Posted Nov 6, 2013
Queen room? Actually so small we measured it a Queen is 60x80! Full is 54x72 JT Full is 50x70!!!!!! The entire room was 10x10 which included bed nightstand "mini" closed. Mini desk. Bathroom was small but nice just absolutely NO space for even tooth paste and hair brush! Decode. A lose term was all white w 3 stenciled Blk and white frames above bed. Now. The rug. 69 cents a yard no padding natural toned Indoor/ outdoor carpet usually used on a patio Common areas were very shabby chic..again no taste was ever evoked! Lastly I am pretty sure this building was a youth hostile and not much but prices starting at 199-699!
for Everyoneby AL from Texas
Good location but not comfortablePosted Oct 24, 2013
Pros: The price, the staff, the renovated bathrooms and the location are the high points for this hotel.
Cons: If the hotel would add a mattress topper to the bed, the comfort level would be better.
Location: There is a specialty grocery store right next door so you can get some fruit or other treat with a minimum of effort. Several diners are also close.
The location of the hotel is its best feature. It is near a subway stop, decent food and shopping. I didn't spend much time in the room so the fact that I could get where I needed to go and find a quick meal, mattered a great deal to me. The rooms are very tiny. If my husband had been with me, we would have been very uncomfortable. There is room for one person and not much more. The bed was only minimally comfortable. The bathroom, however, was more than acceptable. The bathroom appeared to have been newly renovated so the shower was above average and the sink was likewise good. I spent three nights in the room and I would give it a plus rating for being quiet (I shut the AC unit off.). The lobby of the hotel was minimal but adequate for meeting my friends. The rooftop was not appealing to me but the staff promoted it like it was something special. Coming from Texas, the small outdoor space didn't seem all that great---perhaps to a NYC native, it is. I appreciated the pleasant staff and because they were so helpful, I really would like to give this place a better review.
for Everyoneby A verified traveler
Great staff.Posted Oct 11, 2013
Be tough to find a hotel with a more accommodating staff. Postage-stamp sized rooms, but it's Manhattan. If the price is right stay there.
for Everyoneby Kaye from Sydney
Central Chelsea HotelPosted Oct 4, 2013
Pros: The staff were very good and it is in a fantastic location - easy to walk with great local restaurants.
Cons: The quality of the bath mat - very frayed and pillows - need throwing out as stained and lumpy, could be improved.
Location: Only 10 mins to Chelsea Markets where you can pick up a bite to eat and then enjoy the view from the High Line.
Staff were good and informed me that it was a 'non-smoking' hotel, which was great as that is why I had booked. Unfortunately while i was on the rooftop, I was unlucky to have two people sitting in the middle, with no where to go but back to my room, smoking cigars. I was told that it was OK to smoke there but then asked wasn't that part of the hotel and the hotel advertises as non-smoking? Also there was only one person on when I checked out and it took more than 15 mins, only because they were being helpful to other guests, printing maps out, giving advice.
for Everyoneby KCE from Connecticut
TINYPosted Oct 1, 2013
Pros: Roof top was nice
Cons: Make rooms larger...can't be done!
Location: Location is fine.
This room isn't small...it is "TINY"! Just turning around in it is dangerous. I have traveled throughout Europe and this room was amazingly "Tiny" compared to any room I have ever encountered! Also, had some problems with someone canceling my reservation before I checked in!