Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by linda from southern california

Convenient hotel away from Waikiki.

Posted Apr 5, 2014
Pros: Conveniently located
Cons: Check in process...where to park...where is the registration desk.
Location: Many places to shop and eat within walking distance.
Convenient hotel if you are not in honolulu as a vacation. It is away from the hustle & bustle of tourism. Difficult to find since it is in the heart of downtown, but once you get situated, it was very convenient.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Business Hotel

Posted Mar 18, 2014
Pros: Closeness to the H1 freeway; room size, helpfulness of the staff, away from the tourist part of Honolulu.
Cons: Rooms need a face lift!
This is a great hotel if you are travelling for business to Hawaii. It is away from the noise and bustle of Waikiki and the rooms, while basic and a bit dated, are clean and very roomy. I have stayed twice now at this hotel, there is a cafe down below and printing/posting facilities nearby. WIFI is free and reliable and the staff great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really nice hotel close to the airport

Posted Feb 21, 2014
Our stay at this hotel was great. We chose it because it had a separate bedroom living area. (Boyfriend snores). It was very nice to have the separate living space that is divided by a sliding glass door. We thought about getting a rollaway bed which is advertised on the website for $20, but when we called down for one, we were told it was $30, so we passed on that. My boyfriend made do with a combo of the two nice chairs they have in the room with the ottomans. The views are great, and there is no noise from other rooms. We enjoyed drinks and pupus at the restaraunt bar downstairs in the lobby. The wait staff is very friendly and the food is pretty good.
4 out of 5
Recommended
for Everyone
by A verified traveler

It is nice place to stay

Posted Feb 16, 2014
Only one thing is not that pleasing - I required a king bed room but they gave me a two twins beds room. You need to check with them before checking in.
4 out of 5
Recommended
for Business Travelers
by donnee from Indiana

Dirty Bathroom

Posted Feb 9, 2014
Pros: Very convenient location.
Cons: Instruct the maid service to be more thorough.
Location: Location is downtown. You can walk to the palace and other sights of interest.
When we checked into our room, there was hair on the shower walls and on the floor. The coffee pot was never washed.
4 out of 5
Recommended
for Everyone
by Susie

Lovely suite that I was upgraded to!

Posted Feb 6, 2014
Pros: All the amenities of home, and then some!
Cons: See above experience info
Location: Much further from airport than I expected
Everything that I was expecting. However, I was a little disappointed that the area didn't have more shopping & restaurants within walking distance ... That information lead one to believe!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for business travelers. Good working space.

Posted Jan 29, 2014
Very nice, functional, downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler

good location close to the heart of downtown

Posted Jan 24, 2014
Had a great time, the view from my room was great, the staff was very helpful and friendly the room was spacious and clean it was a little in need of upgrade but overall a nice place and will stay there again soon heading back to Oahu in a month already have my reservations made
5 out of 5
Recommended
for Overnight Stay Before Destination
by Marvin Katz from Alberta, Canada

excellent hotel rates

Posted Jan 15, 2014 on Hotels.com
We stayed the day before our cruise and the day after the cruise. Your staff were so helpful and knowledgeable about taxies, restaurants, buses, location for points of interest and more. Our suites were large, clean and comfortable. We look forward to our next stay. Thank You
4 out of 5
Recommended
for Personal Event
by A verified traveler

Good

Posted Jan 7, 2014 on Hotels.com
Room was clean, nice. people are very kind but pillow and towel got some bad smell though