- Liked: Cleanliness, staff & service, property conditions & facilities
The Pool area was outstanding in every way! The Beach area though is full of rocks within 10 ft. of entering the Ocean at this property, and that was an issue for Us, as we has Just come from the Main Strip of Waikiki Beach - where it is really clear and almost rock-free! The only issue we had was the Air Conditioning did not work upon arrival in the room. We didn't notice it until later on that evening so We had Maintenance come up and stay there until 2 am. They could not fix it on the spot - so they had to send someone in the morning. (I had to re-request that, as they had not left instructions to follow up as I would have hoped), They did give us a slight discount on our stay, but ONLY after we asked for that. They ought to have offered that without Us asking though. That is where this property came up short. Otherwise very clean and close to the Beach.