As a former resident of San Clemente, when I saw the location of the Always Inn San Clemente, I couldn't help but be ecstatic. It is in the heart of downtown San Clemente, and a close walk to the beach and many of my favorite restaurants. When I called to check in a few hours earlier, the owner Freda was kind and more than happy to have our room ready for us. When we arrived to check in Freda was not there but kindly messaged my husband and I to settle into our room. As we were walking in the housekeeper was walking out of our room and the toilet was running, yet there were no cleaning products in her hands. Its safe to assume she had just used our toilet in our already "ready" room. Not the best first impression. However we decided to be patient because the location was unbeatable. We stayed a total of five nights, and by the second night I wanted to leave. No doubt, Freda is very nice, however the facility is extremely unprofessional. There are a total of three rooms and you can hear everything, so there is little to no privacy. Additionally we ran out of toilet paper and there was none to be found and no workers to ask for any. Also, during our stay the house was being "DE cluttered." There was a lady helping the owner clean out rooms and throw away items that were no longer necessary. The main fridge was thawing out indoors for several days, with the food just sitting in front of it. This place all together was not clean, and very unprofessional.