Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
70% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Los Angeles

Nice hotel with decent sized rooms!

Posted Apr 22, 2015
The hotel was better than expected. The room was much larger than I imagined to be and had a nice sized couch as well. The room was clean and had everything you would need. Bathroom looked a bit dated and could use some updating, but was still functional.
2 out of 5
by A verified traveler

Uncomfortable experience at a Hotel

Posted Apr 6, 2015
Pros: This hotel was a place to stay but we stayed only because we weren't able to get a refund.
Cons: The customer service should be more respectful, the exterior and interior of the building needs major and desperate remodeling. Everything was too old
Location: The surroundings of the motel doesn't have enough light. The parking spaces are okay. The exterior wall needs to be repainted badly.
When we entered the lobby, i thought it looked kinda old. I dismissed that fact until we got to our room and used the bathroom. The toilet doesn't flush well and when i sat on it part of the seat was wet. We tried to ask for a refund even a partial refund as we well knew we had already used the room. The staff told us no refund, "not a penny". The carpet was old and dirty. I don't think they've replace the air conditioners for a long time. There is free wifi but none of my devices could connect onto their wifi.
1 out of 5
by A verified travelerfrom south carolina

Hotel nightmare

Posted Mar 10, 2015
Room was burglarized with hotel staff keys. Then we were treated like criminals. No security cameras. No compassion. No aplogies. They havent heard the last of us.
1 out of 5
by A verified traveler

Won't stay again

Posted Feb 23, 2015
Pros: Nothing
Cons: Could be cleaner
Location: Fine, didn't tour around the area.
There was other people's clothes in our room...that was supposed to be cleaned. There were paper cutouts on the bathroom floor. The ice machine by the stairs had towels laid out on the floor.
5 out of 5
for Everyone
by A verified traveler

Excellent Staff

Posted Feb 20, 2015
We enjoyed our stay and the staff was great. Our stay in Green River was the best the staff was great and the facility was much nicer than the Indio facility. The Indio facility is older and somewhat run down. However, it was clean and our room was pleasant.
1 out of 5
by A verified travelerfrom Riverside

Just a place to sleep

Posted Feb 18, 2015
Pros: It had a microwave and a refrigerator and it was close to our concert.
Cons: The outside parking lot was ver trashy, the interior needed major renovations price was high for the quality of the hotel.
Location: The venue where we saw our concert.
Was very disappointed because I stayed at this chain of hotels before.
1 out of 5
by A verified traveler

No hot water!

Posted Feb 18, 2015
This place is in bad shape. No hot water ! Owner operator did not even care about our complains.
1 out of 5
by A verified traveler

Very bad choice

Posted Feb 6, 2015
This is the worst motel In which I have ever stayed.
3 out of 5
by A verified traveler

Posted Jan 30, 2015
Overall the hotel was ok. On the bed there were dark stains that was nasty including the bathroom.
3 out of 5
for Everyone
by A verified travelerfrom Ontario, CA

A place to sleep

Posted Jan 26, 2015
Pros: Rooms have air conditioner. Front desk was welcoming.
Cons: Find the funky smell and fabreeze it.
Location: Gas station nearby and 2 mexican restaurants that had good food.
Stayed at hotel for 1 night. Overall clean looking. There were some funky smells in different areas while walking towards the room. Room was clean and did not have any bad odors. Queen size beds had 3 small pillows, beds were ok, not too soft or hard. Hotel had the best price for the night which is why we stayed. Continental breakfast consisted of muffins, toast, cereal, orange juice, breakfast bars, and coffee. No flavored creamer for your coffee. Pics on yelp.