Ratings based on 419 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
79% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom L.A.

My gettaway

Posted May 7, 2015
My weekend trip was ok. The room was clean. I was on the 2nd floor and there were wheels on bed frame. It didn't matter until it startled me while I was getting in bed. It started to roll. I didn't get the opportunity to eat in the diner. My friend and headed straight to the jacuzzi.... It wasn't hot enough.
5 out of 5
for Everyone
by A verified traveler

Very comfortable and safe.

Posted May 2, 2015
Pros: I like how the rooms are so close to the pools.
Always feel safe here. Great salads. My favorite is their peel and eat shrimp. In addition, the Sunday live band kicks it up a notch with great 1960 and 1970 tunes. Fun time.
1 out of 5
by A verified travelerfrom 91351


Posted Apr 16, 2015
Pros: not much
Cons: all facilities in disrepair rundown
Location: shopping
man at front desk very confrontational room was ready but made us wait till after 5pm very smart mouth he should not be dealing with the public did not like that we booked on line none of the jets on any of the pools worked overcrowed and dirty have been going to properties with family for years will never give any business to these properties
2 out of 5
by A verified traveler

Posted Apr 12, 2015
The toilet and fridge ran very loudly. The sliding closet was broken..Our room wasn't ready until 40 minutes past check in time...patio and pool furniture was old and outdated.. Karaoke was fun!.. The bartender took a break and no one knew how to make us a cocktail..that's about all..not worth $300 per night..
2 out of 5
by A verified travelerfrom LA

Tired and in need of renovation

Posted Mar 26, 2015
This hotel desperately needs an update. The furniture was stained, the carpet sour-smelling. The pools were well-kept and the property has potential, but I would not stay there again.
4 out of 5
for Everyone
by A verified travelerfrom s

Nice termal spring water

Posted Mar 25, 2015
The termal water is very nice with different swimming pool with different degre The point is the pool is 24 hours for hotel guest The Resturant is amazing ,good quality and good price Inside the room not luxury but clean
3 out of 5
for Everyone
by A verified traveler

Clean but outdated

Posted Mar 23, 2015
Pros: The pool area was nice
Cons: Re-do the rooms, some nice mattresses and bathroom counters would really make a difference.
Location: Small town far away from the rest of the dessert spots (Palm Dessert, Palm Springs etc.)
The room was clean, however, the décor and facilities have not been updated in a very long time... 80'ish
1 out of 5
by A verified travelerfrom Los Angeles, CA

Never again...

Posted Mar 15, 2015
I felt like I took a time machine back to sometime in the 1980's. The room looks like it has not been updated since then. The blankets were hideous. The curtains had stains. There was also a pubic hair in the bathtub. We stayed two nights and not once did housekeeping come to clean. We came here because of the pools but didn't get to use them because the weather was really bad and windy. The heater stopped working after the first night so we were freezing the second night. We brought our own blanket because we didn't want to use theirs and unfortunately left it in the room and checked out. An hour later, I called the motel to ask them if they found it. The staff was nice and said they would mail it etc and took my number and said they would call me to let me know if they found it. I never received a call back so I called again. Again, they seemed to not know what happened to the blanket and said they would call back. Never received a call. I called back the next day and they said there was no blanket which I'm sure is in the trunk of the housekeeper right now. Horrible horrible horrible. Would never go back. Would never recommend for anyone to spend a penny here.
3 out of 5
for Everyone
by A verified travelerfrom las vegas, NV

dated place

Posted Mar 2, 2015
Pros: Mineral pools open 24 hours a day.
Cons: Hotel rooms need updating.
Location: Palm Springs close by.
Great pools open 24 hours a day, but place is very old and outdated. Rooms need to be updated without losing the charm. Also new mattresses on beds. Balconies need cleaning. Ants also need to be taken care of. Place has a real charm to it, felt secure staying there. Pools were excellent.
1 out of 5
for Couples
by Daniel V.from Calgary, Alberta.


Posted Feb 25, 2015 on Hotels.com
We were on the phone to Hotel.com to try and get moved within a minute of being in the room - the carpets (threadbare) were wrinkled, the drapes on the sliding doors facing the pool were partly hung, there were stains of some sort on the carpet, the bedside lamp took a couple of efforts to start, but that was only after we tried to get in the room from the sliding doors. The doors would not open and our potential next door neighbor said his didn't work either. I guess he was trying to be helpful. Stay here if your standards are really low and you're willing to accept a dump of a place - and the kicker is that the rates weren't that low either!