Diamond Cliff Resort and Spa Reviews

On arrival we were impressed by the greeting from the hotel staff. The were very courteous and friendly and handled the check in flawlessly. We were escorted to our room and all the features of the room were explained in detail and once again the staff was very professional. As for the hotel facilities and condition I had to lower my rating to a medium due to the amount of refurbishment ongoing in the hotel. We enjoyed the breakfast by the pool every morning and the food was very pleasing to the palate. We loved the pools and spa and made use of them. The pricing for the spa was very competitive and the staff excellent. Our room was always cleaned and kept in a good condition,. However, if there were one thing I would complain about it would be the bed, it was a bit uncomfortable and the mattress had seen its years. I woke every day with a backache due the condition of the bed's springs. Overall the hotel stay was pleasant and if I had the chance to return I wold.

A small inconvenience taking shuttles and taxis back and forth, otherwise very nice.

What a great & handy location! Walking distance to the shops, restaurants & beach, beautiful views and such friendly & helpful staff! Loved the pools too!

Having the hot tub in our room facing the ocean made our staying awesome. Loved their spa. Of course you pay a bit more for these, but totally worth it!

When we first arrived we thought 'wow' but we were very disappointed to discover that the hotel appears to be largely staffed by very young people with little knowledge of the English language and appearing to be inexperienced in making guests feel welcome. An example of this was the Seabar, where we went every day during happy hour - we were the only 2 customers and felt like we were disturbing the peace of the 2 female bar staff and were not made at all welcome. Also, we ate at the Ocean view restaurant every lunchtime and yet on our last full day there, were refused the poolside combo menu that we had chosen from every other day of our stay. This was embarrassing and totally out of order and we went elsewhere to eat when all we wanted was to relax in our own hotel! After this, in the evening we had room service and stopped in our room all night watching a film. We were glad it was our last night and looking forward to leaving this hotel/resort.

Large rooms somewhat dated, Thai décor, comfortable but hard beds. 5 good quality restaurants associated with resort. Recommend the Italian. Breakfasts average and coffee diabolical..........go elsewhere for breakfast. 3 pools and beach access, great for relaxing and having a cocktail.

Awesome sea view from hotel room. Services were excellent as supplies and toiletries were replenished daily. Room was very clean and even provide shoe cleaning services. Jacuzzi was located indoor with beautiful view of the sea. There was in-room radio for you to enjoy music while soaking in the Jacuzzi. Room also comes with complimentary 1kg of fruits voucher. Hotel has 3 swimming pools each with unique features. As it is located uphill, there are shuttle services provided in the resort. In addition, there are external shuttle services that ferries you to the places of interest.

Positives - Good Amenities - Nice Pools with Great Views - Great Staff - Close to Beaches and night markets Negatives - Expensive - Min 200 BHAT to get to PATONG or even a little distance - Staff did not see to care once you check out they wont even serve water at the lobby. At checkin there was juice and drinks. Tips: - If you want to do day trips - book a quality day trip with less people. - Hire a private taxi for whole day it will be a lot cheaper (small trips will cost 200+200+600+800.... it piles up!!!)

Great place to stay, quiet but also close enough to markets and night life if you want to go in. Our room was upgraded to the Junior suite. It was perfect.

2nd stay and soon to book 3rd. Having spent 9/12 months travelling overseas it's refreshing to find genuine, effective efficient hotel staff that work in a very comfortable hotel. I stayed in the very reasonably priced suite and rooms are brilliant with comfortable day bed/ dining area overlooking the ocean. When a further relax is needed take a soak in the bath overlooking the ocean as well. Wasted as a single visit but almost makes me want to marry soon.