Ratings based on 350 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 愛知県

日本人スタッフのいるホテル

Posted May 20, 2015
日本人スタッフがすべて対応してくれたので、何も不自由なく過ごせました。 他のスタッフもとても親切で気さくな人が多かったです。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2015
Had an amazing time in Phuket and this hotel made the stay really great. The people working at the resort are extremely nice and go above and beyond to make your stay as perfect as can be.
4 out of 5
Recommended
for Everyone
by A verified traveler

日本人スタッフの対応が良いホテル

Posted May 5, 2015
日本人スタッフが多く、聞きたいことが聞けました。 また、細やかな気配りが行き届いていて良かったです。 パトンビーチまでも近く、ロケーションも最高でした。 空港までの送迎があるともっと良いのですが。
4 out of 5
Recommended
for Everyone
by A verified traveler

Un hôtel calme en bord de mer

Posted Apr 30, 2015
Un hôtel bien situé près du centre de Patong (15 min à pied, mais navette gratuite disponible avec l'hôtel), tout en étant à l'écart du brouhaha de la ville. Les chambres sont belles, spacieuses et bien décorées. Mais les lits sont trop durs et le jacuzzi dans la chambre n'est pas assez puissant et n'apporte pas un plus (il y a des jacuzzi dans les piscines de l'hôtel). Deux belles piscines, la 3e en bord de mer étant excentrée et moins intéressante. Service attentionné et efficace. Aucun problème de communication en anglais contrairement à ce que disent certains commentaires... Le petit déjeuner est bon, avec beaucoup de choix, mais sans être exceptionnel. Il en va de même des autres restaurants (6 en tout) : assez moyens. Il vaut mieux aller en ville, même si les snacks sont bien et pratiques pour le midi.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Nice hotel. Friendly staff. Good on site amenities

Posted Apr 28, 2015
Nice clean hotel. Had an ocean view jacuzzi which didnt have the greatest sea view blocked by trees. Great hotel however with good breakfast, gym was great too. Free shuttle to patong in the evenings. About 25 min walk from central patong however.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to Patong

Posted Apr 21, 2015
Pros: room and staff esp housekeeping were great
Cons: diamond hut restaurant n pool.
Location: Patong was a short walk, joes restaurant was amazing across the road.
Stayed in a jacuzzi ocean view room. Room was lovely. Very disappointed with the Diamond hut pool area and Diamond hut restaurant and was in need of revamping! Lucky there were 2 other pools and restaurants that were very good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TOKYO

10年前と変わらぬ快適なホテル

Posted Apr 20, 2015
Pros: 部屋も広くて清潔なところ
Cons: 朝食のオムレツが10年前の方が美味しかった感じがします
Location: ピピ島他の島巡りをしました。一日かけて3箇所行くプランでしたが充実した観光でした
パトンビーチからは若干の距離はありますが静かでのんびり出来る素晴らしいホテルです。スタッフも日本人が常駐していて安心です。
4 out of 5
Recommended
for Everyone
by A verified traveler

不満と言えば

Posted Apr 19, 2015
道をはさんだ前の海沿いに素晴らしいレストランが並んでいるせいかホテル内のレストランがにお客さんがパラパラでした。 仕入れたざいりが新鮮か心配に感じます。新鮮でしたが。
3 out of 5
by A verified travelerfrom Australia

Expensive hotel when you get there.

Posted Apr 17, 2015
The hotel itself is good and so are the pools. Mini golf was in a bad state and needed repair. Unfortunately the food apart from breakfast was expensive and not worth the money. Its worth paying a bit more when you book and get the breakfast included.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom perth

Great resort, good location

Posted Apr 12, 2015
Pros: Villa accomadation was excellent. Staff were always eager to please and always a smile.
Very pleasing experience. Good room, staff were eager to please. Some of the staff had difficulty with English but there was always a staff member nearby to interpret otherwise very helpful. Was able to get an upgrade to a villa. The villa was very impressive I would highly recommend if you want privacy and own pool. Only minor was access to the villa but I loved the excercise. Overall loved the Resort and location