Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Chile

Nice Hotel close to de beach

Posted Feb 23, 2015
Pros: That's walking distance from all the needed places to see in Patong
Cons: The courtesy of the attendance in the bar restaurant that serves beer on the beach, that was the only black dot in all the experience.
Location: There are several restaurant walking distance.
Wonderfull exprierience, with my family. The hotel is just crossing the road from the beach. We have a wonderfull time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Taichung, Taiwan

A great hotel.

Posted Feb 22, 2015
Graceland is a very nice hotel with great swimming pools, good facilities, a very helpful staff and a very short walk to the beach.
3 out of 5
by A verified travelerfrom seoul

전체적으로는 무난함, 정실론에선 멀어요

Posted Feb 20, 2015
수페리어룸에 네명이서 머물렀는데 생각보단 잘되어있어서 무난하게 지냈습니다. 단점은 방음이 안되서 옆방 말소리와 화장실 물흐르는 소리가 들려서 안좋았고 오전에 직원분들이 제대로 방청소를 안해주는지 바닥에 모래가 그대로 남아 있더라구요. 그리고 주로 정실론쪽에 노는 바람에 호텔까지 가는길이 예상외로 멀었습니다. 또 와이파이가 잘 안터져서 폰쓸때 상당히 불편했어요. 그래서 폰을 별로 쓰지 못했습니다. 좋은점이라면 수영장이 나름 쾌적하고 조식도 무난하게 잘 먹었습니다. 직원분들도 무례하지 않고 친절해서 다행이었습니다. 덕분에 잘 지내다 갑니다.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Hotel am Strand

Posted Feb 17, 2015
Pros: Lage
Cons: Ausstattung / Service vom Rezeption
Location: Hotel am Strand. Man kann leicht alles erreichen.
war gut insgesamt, liegt nah am Strand, Einkaufsmöglichkeiten etc. Hotel Team is nett beim Empfangen, danach gibt es wenig mit denen zu tun. Hotel hat kein Eigenes Taxi und können nicht viel Hilfen, wenn es um eine schwierige Sache geht (Taxi um 4 AM Beispiel). Hotel ist veraltet und viele sahen können leicht ausgetauscht werden.
2 out of 5
by A verified travelerfrom aus

Nice but expected better

Posted Feb 17, 2015
Went to three different motels on our stay Graceland was the dearest but not the best
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

The land of Grace

Posted Feb 15, 2015
This hotel has everything! The staff were amazing, my partner and I had everything we needed and enjoyed our stay.
2 out of 5
by A verified travelerfrom melbourne. australia

Average rooms

Posted Feb 4, 2015
Pros: The drinks
Cons: Staff need to be a bit more accommodating
Location: Probably a little out of the way
When we first arrived I was quite impressed the with the grand lobby but when we got to our room and looked out the window and all I saw was a building with a massive air conditioner out our window. Very disappoint. When booking with Expedia these things should be explained. And it fell on deaf ears when we complained. But my first room was worst right next to cleaning room so smelt of moisture. They moved us from one bad room to another
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane, Queensland

No sign of Elvis, thank goodness, despite the name

Posted Feb 2, 2015
Pros: The comfort, size of the room, proximity to the beach, being at the quiet end of town, all the things mentioned above.
Cons: Food at the Bar and Grill. My husband's sushi plate looked beautiful but was tasteless. My ham and cheese sandwich was tasteless too, and wasn't bread
Location: Go to the beach, the Jung Ceylon Centre, have a foot massage, eat at local restaurants (Laimai was especially good.) Have clothes tailor made.
The room was excellent despite being the cheapest and therefore had no view. Lovely and large, also large bathroom, comfortable beds. Good to have a wall switch at the desk, one on the wall near the standard lamp would have been handy as well. The cleaner's English was very minimal but she showed us how to access the TV channels no trouble, and was a very smiley sort of person, very friendly. Stuart, the concierge was really helpful and friendly - a great asset to the hotel. And it was good having a native English speaker there as some of the other desk staff had a smaller grasp of English. We eventually managed to communicate properly, however. Free internet was great as we could check our e-mails, but a couple of days we couldn't access Optus. I also liked having the free library service. The chocolate ice creams sold in the foyer were very nice; the other flavours we tried less so, and the lemon sorbet was not good at all - the lemon tasted fake. The breakfast buffet had plenty of variety but the butter tasted like margarine, so I bought butter at the supermarket and ate that. The salami had a funny texture, but I enjoyed everything else that I tried. The pools were good and after I followed everyone else's example, and put my beach towel on one of the sun lounges, always had a place to sit/lie.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Aistralia

Hotel across the road from beach very luxurious

Posted Jan 26, 2015
Pool access rooms are great! Facilities are good nice food
1 out of 5
by A verified traveler

Hotelanlage nicht empfehlenswert !

Posted Jan 24, 2015
Das neue Gebäude dieser Anlage ist ganz in Ordnung.Die alte Anlage, in die man erstmal eingebucht wird, auch wenn das teurere Zimmer gebucht ist, ist grauenvoll. Zimmer dreckig, beschmierte Wände, dreckige Sitzmöglichkeiten.Wir sind sehr enttäuscht von dem Service, sehr unfreundlich, sprechen teilweise noch nicht mal englisch und es muß für das kleinste Anliegen bezahlt werden. Frühstück in Buffetform keine Abwechslung jeden Tag gleich, Pool verdreckt und überteuerte Preise für Getränke und Essen in schlechter Qualität.Dieses Hotel ist sehr teuer wenn die neue Anlage gebucht wird und bietet keinen entsprechenden Service.