Riviera Maya Apartment Hotels

From the minute we arrived ,we were greeted by the most friendly staff, who promised to pamper and take care of us during our stay - and that is exactly what they did! The hotel has a very peaceful and relaxing vibe. The rooms are spacious and beautifully appointed. The resort itself is very long and narrow, so the staff is always nearby to pick you up in a golf cart and take you to the beach, spa or to dinner. It is an extremely quiet, adults only resort so if you are looking for anything to do at night besides having a relaxing dinner, this may not be the place for you. The beach is beautiful and very clean. The pool area sits up high with great views of the ocean. It is an all inclusive resort and the staff is very happy to accommodate all your requests. The staff is absolutely what sets this resort apart from others. They are the sweetest, most pleasant and helpful staff I have encountered on vacation! From the waiters to the bartender, pool and beach staff - all are ready, willing and able to accommodate your requests and do so with a smile!

We had about 12 hours in Cancun due to a 5 am flight. It was an expensive few hours, but well worth it. It was moments front he bus station. The room itself was clean and a good place to regroup before flying home. The hotel staff were extremely helpful helping us choose a place to eat and providing us directions. They arranged a cab for us for 2:30 am, however, it was M$100 more than normal. That part was a bit disturbing.

This is much more like an apartment than a hotel room. They don't provide breakfast, but it's better to be on your own for this. We were able to cook in our full kitchen for breakfast and/or lunch. We ventured out to many good restaurants in the vicinity and beyond for dinner. All good food. There are good supermarkets within walking distance. The hotel provides free bicycles and beach towels for the beach nearby. It has a nice pool and the staff was so helpful. Definitely would go back. So clean! I cannot say enough great things about this place. Maria runs the place with a great staff support.

We arrived late to Puerto Aventura at the Coral Maya. We really couldn't appreciate the all around beauty until we opened the door to our condo. Wow! It was beautiful! The owners Genaro and his wife Laura were so welcoming and helpful. Laura drove us to a nearby marina that has several restaurants circling it. What a nice surprise. The Coral Maya is in a gated community so we felt very safe and walked back to our condo refreshed and happy.The Coral Maya was not only beautiful but clean and very, very comfortable. It was well furnished, and even had a patio set which faced the pool. There were kayaks for our use and a recreation room. We would most definitely recommend the Coral Maya to our friends and would love to return.

I was so happy to chose Hotel Cielo. I chose it based on reviews. It did meet my expectations. It is located 200 meters from the beach and at 5th ave, a thriving pedestrian area with lots of bars, restaurants, shopping and exotic entertainment. The restaurant on the main floor was very good. Food is made from fresh local products. Hotel guests receive a 50% breakfast and 10% lunch and dinner discount. Happy hours 3-5pm. And the owner, Steve was a super friendly guy that knows how to treat his customers. My family and I'll definitely be back.

Our stay was fantastic, we booked an extra 2 nights! Massimo greeted us upon arrival and was extremely welcoming, showed us to our rooms, offered to take us to Xcarett for $200 pesos, same as taxi charges, and showed us our room. He was quick to respond to our emails when we had questions and he had great recommendations for food and dancing places in town. There are a few supermarkets nearby, the beach isn't far at all, the apartment is very modern and new, it was nice to have a decent clean bathroom for the first time on our stay! The apartment is fully equipped with cooking facilities and a fridge, there's two air cons that work great, and a tv which we didn't use anyway. The wifi works great but dropped out for a few hours at night. All in all we had a fantastic stay.

Adrian the Apartment manager was extremely helpful. We had difficulty finding the apartment, and he came to our rescue. The Apartment was beautiful, quite and extremely clean. We were only there for two day and did not expect maid service, but the maids came when we were out and cleaned the apartment. We would highly recommend this location and apartment to our family and friends. We rented the three bedroom condo on the third floor.

a really nice, quiet hotel located right next to the bus station and on the 5th promenade, less than 1min walking to the beach :) a perfect stay!

Location in a quiet surrounding, perfect for relaxing. The pool area is great, not overcrowded. A lot of deckchairs available at any time.To go to downtown you need a car, but that's fine because you need one too for all your sightseeing. The beach is great, no vendors at all. The apartment (the one with little private pool)is huge and comfortable, enough space for four guests.Kitchen with great equipment, but less kitchenware like strainer,pan lift, bowls etc. Keep in mind, that this is not a hotel, you have room service, breakfast at the Beach Club and a snack bar at the pool area with meals, but that's all. No entertainment or anything else. We enjoyed our stay!