“Beautiful place with very friendly and helpful staff. Rooms were kept very clean
Half of the resort was under construction ( probably because it was off season) and it made it tough to book reservations for restaurants. As they warn, there is lots of seaweed on the beach in the summer. The workers worked so hard to get rid of it but it was impossible. Most pools have swim up bars and there is lots to do! Public bathrooms are kept very clean!!!”
“The property is right on the beach! We were unable to get in the water and use a lot of the amenities, like paddle boards, due to the sargassum (which is on every beach in the Riviera Maya). The restaurant staff were very attentive and the breakfast was good. They made us a to go meal on our last day. There is no other choice for meals in the area, so you need a car if you want to eat elsewhere. Taxis were $400-450 Mex pesos for a one way ride to the nearest village. You get 1 bottle of water……
“Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything.”
“Communication was excellent and friendly. Great location! Easy walk to tennis and restaurants. Very spacious apartment in a lovely villa. A/C worked great. I wish the pool was not murky and the towels were not synthetic. Again the location, the apartment, the staff were wonderful and I really liked the vibrant floral pattern of the sheets.”
“This was a beautiful resort. Staff was wonderful result was very clean and the food was incredible! I would give this resort 4 1/2 stars. Staff was very friendly. I would definitely go back again. It was a wonderful vacation. I’m glad I chose this resort.”
“This is a very special place. It's a little off the beaten path, which made for a very relaxing vacation. The whole area felt entirely safe. A car would be nice, but not necessary (we didn't have one). Tony, the hotel manager, is amazing! Whatever you want to do, wherever you want to go, he can help you make safe and affordable arrangements. We ate most of our dinners at the on-site beach bar/restaurant. Roberto was a great server and made top-notch cocktails -- I enjoyed everything I had there,……
“Paisajes muy hermosos, el hotel tiene muy buenos servicios el spa e hidroterapia muy recomendables.
Muy buen servicio de Ezequiel en restaurantes, Francisco y Karen en albercas.”