Maya Tulum Resort - Wellness & Retreat

Photo gallery for Maya Tulum Resort - Wellness & Retreat

Featured Image
On the beach, white sand
On the beach, white sand
On the beach, white sand
Terrace/Patio

Overview of Maya Tulum Resort - Wellness & Retreat

Maya Tulum Resort - Wellness & Retreat

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationSFER IK15 min walk
  • Popular LocationLas Palmas Public Beach5 min drive
  • AirportTulum, Quintana Roo (TUY)10 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Maya Tulum Resort - Wellness & Retreat is on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Don't miss out on a visit to Tulum Monkey Sanctuary.

What's nearby

  • Tulum Beach - 1 min walk
  • SFER IK - 15 min walk
  • Las Palmas Public Beach - 5 min drive
  • Dos Aguas Park - 7 min drive
  • Playa Paraiso - 7 min drive

Restaurants

  • El Tabano — 4 min walk
  • Posada margherita — 8 min walk
  • Juanita Diavola — 9 min walk
  • Mina — 12 min walk
  • Restaurante Las Estrellas — 17 min walk

About this property

Maya Tulum Resort - Wellness & Retreat

3.5-star hotel by the ocean
Close to El Tabano, Maya Tulum Resort - Wellness & Retreat provides free WiFi, a bar, and a library. Indulge in a detox wrap, a body wrap, and a deep-tissue massage at the onsite spa.
Other perks at this hotel include:
  • Free self parking
  • Multilingual staff, a picnic area, and massage treatment rooms
  • A garden, concierge services, and luggage storage
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All guestrooms at Maya Tulum Resort - Wellness & Retreat feature comforts such as premium bedding, in addition to amenities like safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans and daily housekeeping

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar/lounge
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Yoga classes

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • Library
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Picnic area

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 7 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Internet access
  • In-room safe
  • Parking
  • Housekeeping

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Guests under 14 years old are not allowed in the spa

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum Wellness & Retreat
Maya Tulum Resort - Wellness & Retreat Hotel
Maya Tulum Resort - Wellness & Retreat Tulum
Maya Tulum Resort - Wellness & Retreat Hotel Tulum

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 32 out of 63 reviews
5 - Excellent 51%
Rating 4 - Good. 17 out of 63 reviews
4 - Good 27%
Rating 3 - Okay. 3 out of 63 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 63 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 63 reviews
1 - Terrible 13%

4.2/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
I love that the ocean is right there, very soothing at night to hear the waves as you sleep. Cute bungalows. Staff was friendly. The beach access was nice and quiet, not crowded at all. I dont like the restaurant hours. A lot of the time I had to eat elsewhere or next door at a different resort. I asked 3 people and got 3 different answer as to when lunch was over which was 5:30pm, 6pm, and 7pm. One person said lunch only, they don't serve dinner. Location isn't bad. Pretty walkable to restaurants and stores. The worst part was the bed bugs. I saw others comment on it. Indeed they are. I've never had these bites before and my legs and arms are all scarred from these bugs. I knew it was because I saw a few on the bed and looked at the sheets and saw old blood stains. Those are definite signs of bed bugs, plus I saw a few. I had to fly home and go straight to a wash house to wash all of my stuff before I even brought my clothes inside my home. I didn't complain because even though it's a resort, I'm in a 3rd world country in a bungalow so I just dealt with it. Luckily I wasn't staying long.
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location best
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very nice and cozy property. lots of relaxation.
Stayed 4 nights in Nov 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located on a stretch of coastline apart from the fray of tourism ....yet within walking distance of everything....Always smiling, even late-night security, the staff unilaterally 5-star service and helpful over and above. Probably representative of Tulum before its excessive growth...
Stayed 6 nights in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful place, lovely people, suggested refrigerators in the room would be a nice addition, a pool perhaps???
Stayed 4 nights in Nov 2021