Title: Copal Tulum Hotel Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=44035250&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Copal Tulum Hotel Travelers can unwind by the tranquil pool or indulge in rejuvenating spa treatments at this paradise retreat where comfort meets relaxation ## Photo gallery for Copal Tulum Hotel ![Couples treatment rooms, body treatments, aromatherapy - Copal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/a9403957.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/55440fd8-b96c-4a10-b728-b179f8c375bf-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Private kitchen - Copal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/b8bca718.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine - Copal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c1939ad6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Copal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/5aa20526.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Copal Tulum Hotel offers a peaceful retreat with 2 outdoor pools, a poolside bar, sun terrace, and firepit. The Healing Spot provides body scrubs and facials. Enjoy international cuisine at 2 restaurants. Free self-parking and express check-in/out services. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free WiFi - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.com/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 13 of 13 rooms ### View all photos for Deluxe Double Room, 1 King Bed, Terrace ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/99569c21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Terrace 8.8 Excellent 12 reviews ### Highlights Yard Deck/patio Soundproofed Air conditioning Smart TV Memory foam bed Down duvet Separate bedroom - Garden view - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Luxury Apartment, 1 Bedroom, Terrace, Garden View ![Private kitchen](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/d87935b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 1 Bedroom, Terrace, Garden View 9.0 Wonderful 4 reviews ### Highlights Yard Deck/patio Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchen Smart TV - Garden view - 1023 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 King Sofa Bed ### View all photos for Premium Double Room, 1 King Bed, Private Pool, Garden View ![Private pool](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c550ffaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 1 King Bed, Private Pool, Garden View 8.2 Very good 20 reviews ### Highlights Yard Deck/patio Soundproofed Private pool Air conditioning Smart TV Memory foam bed Down duvet - Garden view - 786 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View ![Private kitchen](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/79f5890b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View 8.6 Excellent 10 reviews ### Highlights Yard Deck/patio Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchen Smart TV - Garden view - 807 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 King Sofa Bed ### View all photos for Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View ![Private pool](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c4bdc489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View 9.2 Wonderful 5 reviews ### Highlights Yard Deck/patio Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - Garden view - 1163 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 King Sofa Bed ### View all photos for Luxury Apartment, 2 Bedrooms, Terrace, Garden View ![Private kitchen](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/d87935b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms, Terrace, Garden View 9.6 Exceptional 5 reviews ### Highlights Yard Deck/patio Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchen Smart TV - Garden view - 1313 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 King Sofa Bed ### View all photos for Luxury Apartment, 1 Bedroom, Private Pool ![43-inch Smart TV with satellite channels, TV, Netflix](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c086cd7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 1 Bedroom, Private Pool ### Highlights Yard Deck/patio Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - Garden view - 969 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 King Sofa Bed ### View all photos for Premium Apartment, 1 Bedroom, Private Pool, Garden View ![Private pool](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c550ffaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 1 Bedroom, Private Pool, Garden View 9.8 Exceptional 6 reviews ### Highlights Yard Deck/patio Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - Garden view - 1658 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 King Sofa Bed ### View all photos for Luxury Apartment, 2 Bedrooms, Private Pool, Garden View ![43-inch Smart TV with satellite channels, TV, Netflix](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/5a7ab945.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms, Private Pool, Garden View 8.0 Very good 4 reviews ### Highlights Yard Deck/patio Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - Garden view - 1776 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 King Sofa Bed ### View all photos for Luxury Apartment, 3 Bedrooms, Private Pool, Garden View ![Private pool](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/a77b5460.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 3 Bedrooms, Private Pool, Garden View ### Highlights Yard Deck/patio Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - Garden view - 2314 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds, 2 Twin Beds and 1 King Sofa Bed ### View all photos for Premium Apartment, 2 Bedrooms, Private Pool, Garden View ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/cdc9cb7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 2 Bedrooms, Private Pool, Garden View ### Highlights Yard Deck/patio Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - Garden view - 2303 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 King Sofa Bed ### View all photos for Luxury Apartment, 4 Bedrooms, Garden View ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/0f5c0baf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 4 Bedrooms, Garden View ### Highlights Yard Deck/patio Separate dining area Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds - Garden view - 3100 sq ft - 4 bedrooms - Sleeps 10 - 2 King Beds, 4 Twin Beds and 1 King Sofa Bed ### View all photos for Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/35be846b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View ### Highlights Yard Deck/patio Soundproofed Air conditioning Free cribs/infant beds Kitchen Smart TV Blackout drapes/curtains - 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On private beach - Breakfast included - Spa - Parking included 9.8 Exceptional 128 reviews $520 nightly $632 total Mar 24 - Mar 25 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Encantada-Tulum.h16881665.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4cf594d8-3eb9-4050-8073-4c2c97ce1b8e&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) ## About the neighborhood Zama, a neighborhood in Tulum, is home to Copal Tulum Hotel. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Take an opportunity to explore the area for water adventures such as snorkeling. [Visit our Tulum travel guide](https://www.expedia.com/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20205%2C-87.46056&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x5bklrAZuD79VgVqMXHGNmef39g=) Calle Ixchel sn, Tulum, QROO, 77760 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 17 min walk \- 0.9 miles - ![Tulum Mayan Ruins which includes a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 8 min drive \- 4.0 miles - Dos Aguas Park 11 min walk \- 0.6 miles - Hospital de Tulum 16 min walk \- 0.9 miles - Hunab Lifestyle Center 17 min walk \- 0.9 miles ### Getting around - Cancun Intl. Airport (CUN) 111 min drive ### Restaurants - Coco Cafe 13 min walk - Jasmine 13 min walk - Olio 18 min walk - Nimeño Bakery 5 min walk - Safari Comedor Zama 6 min walk ## About this property ### Copal Tulum Hotel Luxury hotel near Tulum Mayan Ruins Take advantage of a poolside bar, a terrace, and a firepit at Copal Tulum Hotel. Indulge in a body scrub, a body treatment, and a manicure/pedicure at The Healing Spot, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a garden and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools along with sun loungers - Free self parking - Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and concierge services - Guest reviews speak highly of the pool, helpful staff, and first-rate property condition Room features All 85 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property. Other conveniences in all rooms include: - Memory foam beds and down comforters - Bathrooms with rainfall showers and designer toiletries - 43-inch Smart TVs with Netflix and satellite channels - Private yards, a personal chef, and ceiling fans ## Similar properties ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All inclusive - Spa 8.8 Excellent 721 reviews $414 nightly $504 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=89768532&PinnedHotelID=89768532&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/114000000/113620000/113620000/113619915/99c1cbf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Tulum Tulum - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 42 reviews $203 nightly $249 total Mar 4 - Mar 5 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=113619915&PinnedHotelID=113619915&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/4a090908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Spa - Kids pool - Parking included 8.8 Excellent 165 reviews $70 nightly $144 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers](https://images.trvl-media.com/lodging/82000000/81890000/81886800/81886775/2210dae2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAN Tulum Hotel La Veleta - 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24-hour gym - Bicycle rentals - Bicycle tours - Full-service spa ### Family friendly - 2 outdoor pools - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Firepit - Garden - Pool loungers - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Spa open daily - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (39 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Memory foam mattress - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch smart TV with satellite channels - Netflix ### Food and drink - Chef service - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Laptop workspace - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person - Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Pool access available from 7:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Guests under 16 years old are not allowed in the spa ### Property is also known as Copal Tulum Hotel Hotel Copal Tulum Hotel Tulum Copal Tulum Hotel Hotel Tulum ## Frequently asked questions ### Does Copal Tulum Hotel have a pool? ### How much does it cost to stay at Copal Tulum Hotel? ### Is Copal Tulum Hotel pet-friendly? ### How much is parking? ### What time is check-in at Copal Tulum Hotel? ### What time is check-out at Copal Tulum Hotel? ### Does Copal Tulum Hotel provide a shuttle to the airport? ### Where is Copal Tulum Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Copal Tulum Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 673 8 - Good 147 6 - Okay 65 4 - Poor 52 2 - Terrible 65 ## Reviews ### 10/10 Excellent #### Meredith Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was great, great service, perfect location, would definitely stay again. ##### Meredith Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Mehak Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent staff, very nice rooms. Great ambience love it 💕 their food is awesome 😊👍 Highly recommend ##### Mehak Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Jeremy Jan 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing little hotel located in Tulum. If you’re looking for somewhere to stay that meets all your needs and get you close to all the activities this is it. ##### Jeremy Stayed 11 nights in Dec 2025 ### 10/10 Excellent #### Senetha Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, nice location ##### Senetha Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Stacey Dec 27, 2025 Liked: Cleanliness, property conditions & facilities Beautiful hotel and the aesthetic was amazing! The service was great as well! ##### Stacey Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Tam Nov 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great rooms and staff was wonderful to deal with. ##### Tam Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### matthew Jan 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing value. Great service, victor and max were great. Room looked incredible. Atmosphere is very calm and relaxing. Highly recommend ##### matthew Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jaylene Jan 31, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing! Each day you were greeted with a big smile and told to enjoy your day! Each night you were greeted with an even bigger smile and wanted to know about all your adventures. Rooms were very clean and comfortable! We are sad to leave as we met so many people at the hotel (staff) and around the town that became like family! Shedding a little tear as we drive to the airport, it’s not goodbye it’s see you later ❤️ ##### Jaylene Stayed 9 nights in Jan 2026 ### 8/10 Good #### Aruvita Dec 29, 2025 Great hotel, restaurant was good but v slow service ##### Aruvita Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Anthony Jan 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities The entire staff was outstanding, welcoming, friendly and professional! Our room was spacious and clean. We had an issue with noise in the early hours (2-3AM) but the staff was on top of it quickly ##### Anthony Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Anne Jan 30, 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel was beautiful with the rooms built in a square around a dense jungle garden. There were two lovely pools - one in the garden and one on the rooftop. We had a beautiful contemporary room, well in fact a suite with two bedrooms and lounge/diner thanks to our VIP upgrade. The staff were very professional and helpful. We can’t comment on the restaurants as we didn’t use them. We were delighted with our stay. ##### Anne Stayed 3 nights in Jan 2026 ### 8/10 Good #### Aruvita Dec 29, 2025 Liked: Cleanliness, property conditions & facilities Hotel ambience, location, staff were all v good Restaurant was ok, otherwise would have rated higher - v slow service and only one server for the whole restaurant ##### Aruvita Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Aliya Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was amazing!! Staff was very friendly and accommodating. ##### Aliya Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Katrina Jan 27, 2026 Liked: Cleanliness, property conditions & facilities I had a lovely time at this hotel. The staff & customer service were exceptional - thanks especially to Johnny & Ivy & the cleaning staff. I started in a jungle room and found it quiet, dark, and cool. I later switched to a rooftop room which was super sunny and hot. Both rooms were great, it just depends what you're looking for. My preference was the rooftop. ##### Katrina Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Wyatt Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff. ##### Wyatt Stayed 2 nights in Nov 2025 ### 6/10 Okay #### lisa Feb 3, 2026 I'd like to give this 3.5 stars because the staff was courteous and helpful. The room was overall clean but damp. There was no exhaust fan in the bathroom. There is no tv in the bedroom. ##### lisa Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Lubalethu Taboka Dec 18, 2025 Liked: Staff & service, amenities, property conditions & facilities The service was incredible - I felt right at home and safe as a solo traveller. The area around the property was not very developed and taxis overcharge. ##### Lubalethu Taboka Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### JOSE Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities A little trouble in the arrival, but inmediately solved by staff. Special thanks to Max. A very kindly person for his attendance. ##### JOSE Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Gabriel Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities I would recommend this hotel to anyone looking to stay in Tulum. Such a beautiful hotel and kind staff. The location is really nice for a calm scene. Ivy, Max and Claudio always greeted us with a smile and helped us with any accommodations. I booked the room with the private pool and was so happy I did. The pools they have are also very nice but the private pool was a nice amenity to have. ##### Gabriel Stayed 7 nights in Nov 2025 ### 6/10 Okay #### Badis Jan 8, 2026 Liked: Property conditions & facilities Disliked: Amenities Room was clean at arrival. We stayed 4 nights. Room was cleaned only once. Missing restroom products. And service is missing for exemple we needed water middle of the night they make you go to the reception to pay it instantly. Wasn’t too pleased with the stay overall. Highlight of the stay was as Max. Great employee hard worker warm and very attentive to the guests needs. ![](https://a.travel-assets.com/ugc/hotel-reviews/5dc6a4ea-de44-48ce-a4eb-66367de17367-1767902776707.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Badis Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### maria alexandra Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful and are stay was very pleasant. ##### maria alexandra Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Frank Gordon Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My room was huge, cleaned to perfection every day, the private pool was good for an evening dip, and a massage at the spa relaxed and refreshed my body each day. And all the staff, especially the front desk staff were welcoming knowledgeable and helpful when I need anything. ![Private Pool](https://a.travel-assets.com/ugc/hotel-reviews/9f455dd6-1b37-4fea-b72b-16637f736052-1761023996631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room - Kitchen / Lounge](https://a.travel-assets.com/ugc/hotel-reviews/9c2ac7fe-4e6d-4cc7-a52b-a8eec46f69e5-1761024000512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedroom](https://a.travel-assets.com/ugc/hotel-reviews/f4257d49-8139-497a-a2f0-0f8ce8e2a70f-1761024019679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Desk with Private Pool](https://a.travel-assets.com/ugc/hotel-reviews/032aaa58-199a-413b-bca4-66f9f672a352-1761024012461.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Frank Gordon Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Frank Gordon Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is stunning. The rooms with private pools are very spacious and well maintained and clean by the staff. The front desk staff are exceptional in their knowledge of Tulum and tourism service providers, in fact one of their recommendations led to three amazing days of cenote diving for me with a private guide which was followed each day by a massage from an excellent masseuse. And I also particularly appreciated their recommendation to look at the stunning sunsets. ![](https://a.travel-assets.com/ugc/hotel-reviews/2101da14-dc29-40d6-b825-337cd887ee89-1761285904851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8d1fe68-50e2-4cea-a8aa-15d185fbdf80-1761285905422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d1211176-d40c-47a2-b78b-7e087d127b53-1761285907598.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58d5df0f-7393-4fac-929b-b540dea0b9e4-1761285907349.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Frank Gordon Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### John Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the calm and peaceful atmosphere here. It was well kept and very clean rooms. Staff were very friendly and helpful! We will be coming back to stay again! ![](https://a.travel-assets.com/ugc/hotel-reviews/c03bc246-763e-4a43-97d9-9e874492fcab-1753939645010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8f5b294e-3d9c-43b1-ac7c-650cb5d0f27b-1753939644942.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Raheem Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great and rooms were very nice! ##### Raheem Stayed 3 nights in Mar 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Maka Hotel Boutique](https://www.expedia.com/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) - [Otonomus Tulum](https://www.expedia.com/Tulum-Hotels-Otonomus-Tulum.h111609856.Hotel-Information) - [Be Destination Tulum](https://www.expedia.com/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) - [Amor Rooms](https://www.expedia.com/Tulum-Hotels-Amor-Rooms.h42559911.Hotel-Information) - [Casa Altamar](https://www.expedia.com/Tulum-Hotels-Casa-Altamar.h38905901.Hotel-Information) - [Bt Live Tulum located at the party zone](https://www.expedia.com/Tulum-Hotels-Tita-Tulum-Eco-Beachfront-Cabanas.h36803157.Hotel-Information) - [Straw Hat Hostel](https://www.expedia.com/Tulum-Hotels-Straw-Hat-Hostel.h42496053.Hotel-Information) - [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.com/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) - [Art Village Tulum](https://www.expedia.com/Tulum-Hotels-Art-Village-Tulum.h112998955.Hotel-Information) - [Casa Nalum](https://www.expedia.com/Tulum-Hotels-Casa-Nalum.h90610301.Hotel-Information) - [Casa Amor Del Sol](https://www.expedia.com/Tulum-Hotels-Casa-Amor-Del-Sol.h37615197.Hotel-Information) - [Tulum Vida Silvestre Cabañas](https://www.expedia.com/Tulum-Hotels-Tulum-Vida-Silvestre-Cabanas-Eco-Friendly.h31843293.Hotel-Information) - [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.com/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) - [Playa Canek Beachfront Eco Hotel](https://www.expedia.com/Tulum-Hotels-Playa-Canek-Beachfront-Eco-Hotel.h13515283.Hotel-Information) - [Hotel Boutique TerraNova](https://www.expedia.com/Tulum-Hotels-Hotel-Boutique-TerraNova.h35245287.Hotel-Information) - [Posada Lamar Tulum Beach Front and Pool](https://www.expedia.com/Tulum-Hotels-Posada-Lamar-Tulum-Beach-Front-And-Pool.h18916026.Hotel-Information) - [La Tulumeña](https://www.expedia.com/Tulum-Hotels-LA-TULUMENA.h56968728.Hotel-Information) - [Bakal Residence By Lockey](https://www.expedia.com/Tulum-Hotels-Bakal-Tulum-By-Lockey.h103186814.Hotel-Information) - [Casa Macarena](https://www.expedia.com/Tulum-Hotels-Casa-Macarena.h31427922.Hotel-Information) - [Pavoreal Beach Resort Tulum](https://www.expedia.com/Tulum-Hotels-PavoReal-Beach-Resort-Tulum.h6503453.Hotel-Information) - [Flights to Tulum](https://www.expedia.com/Destinations-In-Tulum.d553248632557170387.Flight-Destinations) - [Tulum Vacations](https://www.expedia.com/Tulum.d553248632557170387.Destination-Travel-Guides) - [Car rentals near Tulum](https://www.expedia.com/Destinations-In-Tulum.d553248632557170387.Car-Rental-Destinations) - [Tulum Vacation Rentals](https://www.expedia.com/Destinations-In-Tulum.d553248632557170387.Vacation-Rental-Destinations) - [Things to do in Tulum](https://www.expedia.com/Things-To-Do-In-Tulum.d553248632557170387.Travel-Guide-Activities)