AirportPlaya Del Carmen, Quintana Roo (PCM)3 min drive
Popular LocationTres Rios Ecopark19 min drive
Popular LocationMaroma Beach26 min drive
Choose dates to view prices
About this area
Playa del Carmen
Residence Inn by Marriott Playa del Carmen is located in Playacar, a neighborhood in Playa del Carmen, and is near theme parks and near the boardwalk. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Yucatek Divers and 3D Museum of Wonders are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
3.5-star Playa del Carmen hotel in Playacar, near Quinta Avenida
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning. All 149 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find stovetops, room service, and coffee makers.
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Breakfast available for a fee
1 restaurant
Room service available
Things to do
Fitness center
Outdoor pool
Family friendly
Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Conveniences
Elevator
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Wedding services
Languages spoken
English
Spanish
Business services
Meeting room
Outdoors
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets allowed for an extra charge of USD 20 per pet, per stay
2 per room
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: USD 15 per person (approximately)
Pet fee: USD 20 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property is also known as
By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen
Frequently asked questions
Yes, this property has an outdoor pool.
As of May 28, 2022, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on May 29, 2022 start from $57.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this hotel allows pets (limit 2 per room). There's a fee of USD 20 per pet, per stay.
Self parking is free at this property.
Check-in is from 3:00 PM - anytime.
Check-out is at noon.
Located in Playacar, this hotel is within 2 mi (3 km) of Playacar Golf Club, Quinta Avenida, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Mamitas Beach Club are also within 3 mi (5 km).
Yes, Residence Inn by Marriott Playa del Carmen offers free cancellation on select room rates, because flexibility matters! Please refer to Residence Inn by Marriott Playa del Carmen cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.4
Excellent
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
For the price i paid atbthis hotel i wasn't expecting anything fancy, but for my surprised this hotel was very clean, the pool on the roof very nice place to be with the family. The housekeeping clean my mess and organized everything so nice.
Stayed 2 nights in May 2022
5/5 Excellent
Karina, Chicago
Traveled with family and small children, Traveled with family
Good:
• Room condition, layout
Terrible:
• In a country where one cant drink the tap water, I think a hotel of this standard should either provide filtered water for free or at a reasonable cost. This is where I have a major issue. I ran out of water once or twice and the hotel charges 80 pesos for the exact same bottle of water that costs 8 pesos in the supermarket. A 10 fold increase! I understand the need to make a profit, but when it is for a necessity like water I think this is gouging at best and in my book - repulsive.
• Check-in - My room was not ready at check in time and I had to wait an hour. Nothing done or offered to ease the inconvenience.
• Cleaning - My room was often not cleaned at all, or only very late. I stayed 2 weeks and basic amenities were never replenished.
• Breakfast - Bad, bad, bad. Daily gruel of mashed black beans, nachos, bad scrambled eggs and super cheap ham. Some days - boiled vegetables!
• Service - I could never get the front desk to answer a call and always had to walk down to reception. There was always a wait.
• Maintenance - elevator got stuck - twice.
• Further gouging - There are atms in the hotel (because you really need cash in mexico). Naturally they limit you to 3000 pesos per withdrawal with a fee of 200!
• I raised these issues with Marriott directly in the middle of my stay - it took them 2 days to reply and the response was "speak to the hotel manager".
Cab service is a joke. You really should have a large shuttle bus company for your larger family’s. Had to take three cabs to next destination. Front desk had no numbers of any shuttle busses. Super frustrating. Cost us 120 to go 25 min.
Excellent property all around. Complimentary breakfast was exceptional. Definitely will stay here again on vacation. Location is perfect id you want to travel to Tulum and Xcaret.