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Grand Residences Riviera Cancún All Inclusive

Photo gallery for Grand Residences Riviera Cancún All Inclusive

Room amenity
Exterior
Junior Suite with Jacuzzi | Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
Separate tub and shower, designer toiletries, hair dryer, bathrobes

Overview of Grand Residences Riviera Cancún All Inclusive

Grand Residences Riviera Cancún All Inclusive

5.0 star property
Upscale hotel on the beach, with 3 outdoor swimming pools
9.6 out of 10 Exceptional
9.6/10 Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
Map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationArtisans Market4 min drive
  • Popular LocationSanctuary of Hope and Time Capsule11 min drive
  • Popular LocationDr. Alfredo Barrera Marin Botanical Garden11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)40 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Grand Residences Riviera Cancún All Inclusive is in the suburbs and on the beach. Maroma Beach and Arrecife de Puerto Morelos National Park reflect the area's natural beauty and area attractions include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Selvatica Adventure Kingdom, or check out an event or a game at El Rey Polo Country Club. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.
Visit our Puerto Morelos travel guideOpens in a new window
Map

What's nearby

  • San Jose Catholic Parish - 4 min drive
  • Artisans Market - 4 min drive
  • Puerto Morelos Town Square - 4 min drive
  • Sanctuary of Hope and Time Capsule - 11 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • Ile de France - 18 min walk
  • Zan-Za Bar - 18 min walk
  • A'akat - 18 min walk
  • La Marina - 16 min walk
  • Trattoria D'Gulio - 17 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

5-star luxury hotel by the sea
Consider a stay at Grand Residences Riviera Cancún All Inclusive and take advantage of 2 poolside bars, a swim-up bar, and a beach bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Treat yourself to a manicure/pedicure, a facial, or a hot stone massage at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and ocean views. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Free bicycle rentals, 2 outdoor tennis courts, and express check-out
  • Babysitting (surcharge), a porter/bellhop, and ATM/banking services
  • Guest reviews speak well of the dining options and helpful staff
Room features
All 144 rooms boast comforts such as private indoor hot tubs and 24-hour room service, in addition to perks like premium bedding and furnished balconies. Guests reviews speak well of the comfortable rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Designer toiletries, separate tubs/showers, and hair dryers
  • 47-inch plasma TVs with cable channels and DVD players
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a MXN 2400 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Playground
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Frequently asked questions

Does Grand Residences Riviera Cancún All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Grand Residences Riviera Cancún All Inclusive?

As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at Grand Residences Riviera Cancún All Inclusive on Jun 15, 2023 start from $336.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Residences Riviera Cancún All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Residences Riviera Cancún All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Grand Residences Riviera Cancún All Inclusive?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Grand Residences Riviera Cancún All Inclusive?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Residences Riviera Cancún All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Residences Riviera Cancún All Inclusive located?

Located in Puerto Morelos, this beachfront hotel is in a regional park and within 3 mi (5 km) of Arrecife de Puerto Morelos National Park, Ojo de Agua Beach, and Puerto Morelos Reef. Artisans Market and San Jose Catholic Parish are also within 3 mi (5 km).

Grand Residences Riviera Cancún All Inclusive Reviews

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 396 out of 455 reviews" "
" "10 - Excellent 87%
Rating 8 - Good. 35 out of 455 reviews" "
" "8 - Good 8%
Rating 6 - Okay. 13 out of 455 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 4 out of 455 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 7 out of 455 reviews" "
" "2 - Terrible 2%

9.9/10

Cleanliness

9.7/10

Staff & service

9.3/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bharat

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s good for families with kids and a very safe place away from hotel zone
Stayed 4 nights in May 2023

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly and hospitable. The junior suite was super comfortable. Loved the adult pool and the Heaven bar. Italian night was the best!
Stayed 5 nights in May 2023

10/10 Excellent

Bishoy A

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing! Perfect for families or people looking for quiet relaxing time. Housekeeping cleans rooms twice a day (my son loved the toy they left every evening when returned from dinner), pools are quiet and friendly, staff are very charming and helpful. Transportation from and to the airport are very comfy, resort is not far from the airport. The resort feels contained and you don’t have to walk a lot.
Stayed 5 nights in May 2023

10/10 Excellent

Yongchul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our fifth time there. Our concierge, Tristan, made it extra special for us with thoughtful and proactive service. Everything about the resort is top-notch. The staff is incredibly friendly and attentive, the food is amazing and the rooms are incredible. We brought our children and the staff in the kids club was so great to them
Stayed 6 nights in May 2023

10/10 Excellent