Holiday Inn St Louis SW - Route 66 Reviews

Absent staff at disk during check-out in Sunday morning, and seemingly unaware (or did not care) about a fire alarm that cleared the third floor Saturday afternoon. There was also no parking for hotel guests over weekend evenings, because the hotel is next to a loud, noisy bar, whose customers took all the spaces. We used to stay at this hotel in past years, but will never do so again.

Stay was generally OK. This facility has had some upgrading but shows its age in others. Although certainly presentable the floor, new vinyl flooring, needed a better sweeping. Ingress/egress is what it is as this is a high traffic intersection/interchange but was a bit confusing coming from the west. Front desk staff was helpful although the custodian had to find the desk clerk for me when time to check out came at 10 AM. Also the front desk clerk at +/- 8:30 AM Wed. Dec. 31 engaged in overly loud and informal conversation with two other women, I doubt guests, that seemed to be out of place for the front lobby of the facility.

Our room was located right by the front desk. The hot water tanks are located on the opposite side of the hotel. Therefore, the hot water did not reach us unless the hotel above us was occupied. This I found out from the maintenance people checking on our "no hot water". The WIFI was very weak or not working, my daughter had to go across the street to another restaurant just to do her homework daily! We made numerous calls for technical support but that didn't work. One day I waited till 5:00pm for housekeeping to clean our room. Do No Disturb sign was on door, but I left at 10:00am and returned around 3:00pm and room was not cleaned, I had to call. There wasn't a continental breakfast available, just coffee.

Very pleasant experience with easy access to stores and restaurants.

Short weekend family trip with me having one two hour meeting after we checked out. Staff was fantastic and more than helpful. I was pleasantly surprised with all aspects of the stay. I know when I have to come back in Feb and Mar of 2015 I will give them a look

The woman behind the desk was very helpful and was able to get me set up quickly. I've recently started traveling quite a bit and through many states and this hotel chain seems to yells the best results. The lobby and rooms age very clean and inviting. The beds are very comfortable and the cable has every channel you could ever want. I will be looking forward to staying here again the next time I'm in town.

There needs to be a holiday inn sign on the front of hotel

We will never stay at a Holiday Inn again. The room was like a shoebox and very cramped. Also, the room was stark and cold - not warm and glowing with drab furnishings, no carpet and plain paint scheme. We felt that it was just a place to lay your head rather than a place to take refuge after a day of touring. Staff was nice but didn't seem interested in our stay. I will avoid this hotel and any Holiday Inn in the future. Room was a least quiet on the ground floor.

Hotel was nice. Pretty easy to get to off the highway. Room was clean and staff was friendly. A nice place to stay for 2 nights while visiting family. Would stay again