Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Brisbane, Qld

Wet reception

Posted Apr 6, 2015
Pros: The cleanliness.
Cons: Their proffessionalism & after hours contactability.
Our overnight stay was fraught with so many issues. It had been raining a lot & the 3rd floor ceiling was noticably leaking in the communial area when we checked in. Late into the night the leaking ceiling was over 80% of the area. I attempted to contact the night staff @ 2:00am to address this matter via their after hours numbers to absolutely no avail, also with the attempt to use the parking facilities (previously organised to be conducted after hours). All in vain as there wasn't any answer or return call until 7:12am. Also the parking facility is a block & a half away from the premises & they do not inform you of that until after you have paid. You also have to find your own way back to the hotel after parking your vehicle. Accessibility to the parking building is rather limited as there is but 1 remote device for access into the parking area. Too bad if more than 1 person would need to access the park area at the same time. There isn't any parking onsite/onroad for you to be enable to conduct checkin/checkout either. The staff were pleasant but unhelpful with any of these matters claiming they were only workers. The wifi was unattainable, rooms were clean, tv remotes did not work, shower rose had a massive leak coming out of the hose. They also have construction going on the building during normal times & I was informed by the manager that the works would continue to the end of the year.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Posted Mar 16, 2015
Pros: Close to conference facilities, food, shopping and transport. Right price.
Location: Close to conference facilities, food, shopping, darling harbour, city centre, china town and transport.
Close to conference facilities, food, shopping and transport. Had some trouble communicating with hotel staff due to language difficulties but they were all pleasant enough. Room comfortable and suited our needs. A reasonable mid priced hotel in the city centre.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, Alberta, Canada

Cheap in CBD

Posted Mar 9, 2015
Pros: Price and location. As an older couple we were still able to walk everywhere in the CBD + it is located very close to transit - buses and train.
Cons: It looks rundown - needs to be brightened up!
A great stay - price wise and location, but you get what you pay for. Very basic, but satisfactory.
1 out of 5
by A verified travelerfrom Australia

Wouldn't consider it a hotel but rather a hostel

Posted Feb 25, 2015
I booked the so called "hotel" a few days in advance and paid in full, I was under the knowledge that I did not need to pay anymore but as I was checking in the staff member serving me told me I needed to pay an extra $200 for deposit and that because I couldn't afford it that she would accept $50 and my hard copy licence card (which she cannot keep) she was extremely rude and when I had an issue with this did not try and resolve anything, so I left and did not stay the night like planed and did not get a refund either
3 out of 5
by Shelley Winkelfrom Australia - QLD - Brisbane

Posted Feb 24, 2015
Pros: Apart from leaving there, the large bed - but pillows uncomfortable - and air con
Cons: Room is a fast and furious reno job using cheap imported furniture. One combined shower & toilet for more than 6 rooms is a joke!
Location: Uninspiring
Facilities: Bare minimum; Value: Rip-off; Service: Polite; Cleanliness: Pleasant; Charging $400 a night even on the busiest nights is a rort. I would not pay more than $150 for this place.
3 out of 5
Recommended
for Everyone
by A verified traveler

Does the Job

Posted Feb 17, 2015
Pros: Close to central station and restaurants. Free Wifi
Location: Central station, Restaurants, University
Stayed here one night as a transfer. Close to central station and restaurants.
2 out of 5
by Brittany Psarasfrom Australia - NSW - Wollongong

Posted Feb 12, 2015
Pros: Made a good story. Everyone's had a good laugh once they pick their jaw up after seeing our photos compared to the ones you will find online!
Cons: Staff, Lies on website, The dial up internet you get, if you can connect at all. Power points falling out of walls pillow used to cover it up.
Location: Close to everything, Australia
Facilities: Run-down, Horrible, Bare minimum, Visit a third world hotel; Value: Excessive, Rip-off, Unreasonable; Service: Inferior, Rude, Awful; Cleanliness: Filthy, Grubby, Used condom left in room; King bed, Queen Doona no cover It had a sheet under it.NOT 24 HOUR RECEPTION (as stated on their site) If you visit on opposite day you will love it!
3 out of 5
by Anna Howardfrom Australia - TAS - Regional TAS

Posted Feb 12, 2015
Pros: Bed, tv
Cons: Dodgy plumbing: tap not fixed, toilet seat wired on, tiles and floorboards leak water, low water pressure, mini bar not stocked before we got there
Location: close to train station
Facilities: dodgy hazardous; Value: room was poor for price; Service: room checked before leave; Cleanliness: sheets not changed; No hand soap, not enough toilet roll, no face washers, sheets not changed, elevator dodgy, dont accept mastercard as credit card had to pay $200 bond
3 out of 5
Recommended
for Personal Event
by Nan yifrom Melboume

不錯

Posted Feb 4, 2015 on Hotels.com
簡單,便利,,,
3 out of 5
by Mario De Vecchifrom Australia - QLD - Cairns

Posted Feb 3, 2015
Pros: Huge room with posh bed and close to Central station.
Cons: No bathroom in the room and the shared bathrooms are tiny.
Location: Near transport
Value: Could be better;