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Novotel Sydney on Darling Harbour

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Primary image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Novotel Sydney on Darling Harbour

UNESCO Sustainable Travel Pledge

Novotel Sydney on Darling Harbour

4.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
100 Murray Street, Sydney, NSW, 2009

Explore the area

  • Popular LocationStar Casino7 min walk
  • Popular LocationSEA LIFE Sydney Aquarium12 min walk
  • Popular LocationHyde Park19 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)30 min drive

Room options

About this area

Sydney

In the entertainment district, Novotel Sydney on Darling Harbour is in Darling Harbour, a neighborhood in Sydney with good shopping. Circular Quay and Cockle Bay Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Harbourside and Market City. Looking to enjoy an event or a game while in town? See what's going on at Sydney Cricket Ground, or consider a night out at Hordern Pavilion. Guests appreciate the hotel's central location.

What's nearby

  • Australian National Maritime Museum - 5 min walk
  • Star Casino - 7 min walk
  • International Convention Centre Sydney - 8 min walk
  • SEA LIFE Sydney Aquarium - 12 min walk
  • Hyde Park - 19 min walk

Getting around

  • Convention Light Rail Station - 2 min walk
  • Exhibition Centre Station - 8 min walk
  • Sydney Airport (SYD) - 30 min drive

Restaurants

  • Hamachi-Ya - 3 min walk
  • Gladiatori Pizza - 3 min walk
  • Sushi Samurai 侍 - 3 min walk
  • Vrindavan Indian Restaurant - 3 min walk
  • The Little Snail - 3 min walk

About this property

Novotel Sydney on Darling Harbour

4.5-star luxury hotel in the heart of Darling Harbour
You can look forward to a terrace, dry cleaning/laundry services, and car rentals on site at Novotel Sydney on Darling Harbour. Be sure to enjoy a meal at The Ternary, the onsite restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Full breakfast (surcharge), an outdoor tennis court, and self parking (surcharge)
  • Free newspapers, a banquet hall, and meeting rooms
  • A 24-hour front desk, concierge services, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Novotel Sydney on Darling Harbour boast perks such as 24-hour room service and pillow menus, as well as amenities like free WiFi and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 54-inch Smart TVs with premium channels
  • Wardrobes/closets, refrigerators, and free tea bags/instant coffee

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Lithuanian, Mongolian, Polish, Portuguese, Slovak, Spanish, Swahili, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (AUD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 35 for adults and AUD 16.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Ternary

Things to do

  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (2250 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 54-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

91% of travelers were happy with check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: AUD 35 for adults and AUD 16.50 for children (approximately)
  • Covered self parking fee: AUD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Frequently asked questions

Does Novotel Sydney on Darling Harbour have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–9:30 PM.

How much does it cost to stay at Novotel Sydney on Darling Harbour?

As of Sep 29, 2022, prices found for a 1-night stay for 2 adults at Novotel Sydney on Darling Harbour on Oct 10, 2022 start from $129.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Sydney on Darling Harbour pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Sydney on Darling Harbour?

Self parking is available for AUD 59 per day.

What time is check-in at Novotel Sydney on Darling Harbour?

Check-in begins at 3:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Sydney on Darling Harbour?

Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).

Where is Novotel Sydney on Darling Harbour located?

Located in Darling Harbour, this luxury hotel is 0.2 mi (0.3 km) from Harbourside and within 3 mi (5 km) of Circular Quay and Sydney Opera House. Sydney Harbour Bridge is 1.9 mi (3.1 km) away. Convention Light Rail Station is only a 2-minute walk and Pyrmont Bay Light Rail Station is 4 minutes.

Can I cancel my reservation for free at Novotel Sydney on Darling Harbour and receive a full refund?

Yes, Novotel Sydney on Darling Harbour offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Sydney on Darling Harbour cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 504 out of 1001 reviews
5 - Excellent 50%
Rating 4 - Good. 355 out of 1001 reviews
4 - Good 35%
Rating 3 - Okay. 90 out of 1001 reviews
3 - Okay 9%
Rating 2 - Poor. 37 out of 1001 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 1001 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Nicole Franz
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2022

5/5 Excellent

Melannie
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was friendly. Location of the hotel was central to all the activities we had planned for the day.
Stayed 1 night in Sep 2022

5/5 Excellent

Brian
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive, allowed early access to room & late check out, the breakfast was amazing with multiple options included, we had left items of clothing and staff were prepared to take them to our ship , great customer service A
Stayed 2 nights in Aug 2022

3/5 Okay

Jason
Business traveler
Liked: Cleanliness, staff & service
Location will be the main motivator to stay at the Novotel DARLING harbour. This hotel is now showing its age with no hot water a bisy times of the day, basic AC and minimal service staff delaying check in ans check out service times.
Stayed 2 nights in Aug 2022

5/5 Excellent

Maureen
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/5 Good

Melissa
Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
The check-in staff and concierge made a 4-star hotel feel like a 5-star experience. Cannot fault. The hotel however requires some TLC. Our room must have been an ex-smoking room because it had that awful smell. The pool has a gym, pool and tennis court, oddly the website didn’t allude to any of these facilities.
Stayed 1 night in Jul 2022

4/5 Good

Aaron
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel. Very comfortable beds. Breakfast was great although the bacon was like rubber and must have been recycled from the previous day. It was huge pot.
Stayed 1 night in Jun 2022

4/5 Good

John
Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Rome date night
Location was perfect and safe for 2 ladies, hotel lovely. Disappointed pool not heated and weather was cold. There was no hand soap in room had to ask and they took our cups on second night and had to ask for cups for cuppa in the morning, overall would stay again.
Stayed 4 nights in Jun 2022

2/5 Poor

XUEYAN
Traveled with family
Ok
Stayed 1 night in Jun 2022

5/5 Excellent

Jay
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hospitality
Stayed 3 nights in Jun 2022