InterContinental Sydney, an IHG Hotel

Photo gallery for InterContinental Sydney, an IHG Hotel

Primary image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of InterContinental Sydney, an IHG Hotel

InterContinental Sydney, an IHG Hotel

5.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
117 Macquarie Street, Sydney, NSW, 2000

Explore the area

  • Popular LocationCircular Quay1 min walk
  • Popular LocationSydney Opera House7 min walk
  • Popular LocationSydney Harbour Bridge17 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)22 min drive

Choose dates to view prices

About this area

Sydney

InterContinental Sydney, an IHG Hotel is located in Sydney Central Business District, a neighborhood in Sydney, and is near the airport and by the ocean. Sydney Opera House and Sydney Tower are notable landmarks, and the area's natural beauty can be seen at Royal Botanic Gardens and Bondi Beach. SEA LIFE Sydney Aquarium and Taronga Zoo are not to be missed. Guests appreciate the hotel's convenience to public transportation: Martin Place Station is 8 minutes by foot and St. James Station is 10 minutes.

What's nearby

  • Circular Quay - 1 min walk
  • Government House - 5 min walk
  • Sydney Opera House - 7 min walk
  • Australia Square - 8 min walk
  • Sydney Harbour Bridge - 17 min walk

Getting around

  • Sydney Circular Quay Station - 4 min walk
  • Martin Place Station - 8 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • Cafe Opera - 2 min walk
  • Bar Luca - 2 min walk
  • Bridge Room - 3 min walk
  • Settlement on Quay - 3 min walk
  • Yayoi Garden - 3 min walk

About this property

InterContinental Sydney, an IHG Hotel

Luxury Sydney hotel in Sydney Central Business District, walk to Sydney Opera House
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and valet parking.
InterContinental Sydney, an IHG Hotel offers 509 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Languages spoken

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (AUD 70.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 42-42 for adults and AUD 25-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Treasury Restaurant
  • Heritage Bar

Things to do

  • 24-hour fitness center
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Body treatments
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 1 2021 to September 1 2022 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue
  • Exterior
  • Lobby
  • Meeting facilities
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Health club

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 110.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 42 and AUD 42 for adults, AUD 25 and AUD 25 for children (approximately)
  • Valet parking fee: AUD 70.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

InterContinental Hotel Sydney
InterContinental Sydney
Sydney InterContinental
Intercontinental Sydney Hotel Sydney
InterContinental Sydney Hotel
InterContinental Sydney
InterContinental Sydney, an IHG Hotel Hotel
InterContinental Sydney, an IHG Hotel Sydney
InterContinental Sydney, an IHG Hotel Hotel Sydney

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 553 out of 982 reviews
5 - Excellent 56%
Rating 4 - Good. 282 out of 982 reviews
4 - Good 29%
Rating 3 - Okay. 87 out of 982 reviews
3 - Okay 9%
Rating 2 - Poor. 39 out of 982 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 982 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of staff I met were very friendly, especially the check-in & out service staff. Also the wine I've received as a gift for using NSW Stay voucher was very nice too! Thanks! The room I stayed with harbour bridge view was excellent (15th floor), just perfect to enjoy the Vivid light show. As it was recently refurbished, the interior was nice and modern. However, the housekeeping routine for the second day was too late, actually didn't happen as we were back to room around 3pm before the cleaner came. So I just requested for new towels. Also noticed some dust on room amenities, like coffee pot/machine and the cupboard shelves. I think it looks more obvious with dark furniture colour. Other than that we enjoyed staying 2 nights with nice view.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit Circular Quay with the family. Hotel team really looked after my family needs during stay
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, amenities
Check in took over an hour, then the pre arranged rollaway bed was not in the room.
Stayed 1 night in May 2022

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
The property is going through major renovation in the main lobby and lower floors. It is scheduled to complete by Q3 2022. Quite a bit of construction noise during the day.
Stayed 5 nights in May 2022

3/5 Okay

Traveled with family
Liked: Staff & service
.
Stayed 1 night in May 2022