Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from San Diego, Ca

Posted Aug 18, 2014
Dirty, gross carpet. Peeling paint. One coffee pod in a room booked for two. Sliding glass door to patio would barely close and wouldn't lock. No towels at the pool.
2 out of 5
by A verified traveler from Orange County, Ca.

Never Going Back

Posted Aug 18, 2014
Pros: Nothing. A motel 6 would have been better and about a quarter of the price!
Cons: The rooms need to be remodeled and updated with newer fixtures, windows, carpet, furniture, no room service after 5pm, too much to list here.
Location: Nice location. Rooms are 1/4 mile from Lobby/bar/restaurant/proshop.Plenty of things to do if you don't mind driving 20 miles north into wine country.
My wife and I had booked a one night stay for our Anniversary weekend. We booked what we thought was a deluxe room, in what was supposed to be a resort. Pala Mesa is the FURTHEST thing from a resort that we have ever seen. Had to drive from the lobby to our room, which was about a 1/4 mile away. Considering that the restaurant, bar, spa, proshop, and store are all next to the lobby, it was extremely inconvenient. There is no room service for dinner on Saturday or Sunday, so we had to drive back down to the restaurant to pick it up. We were given plastic forks and knives to eat our $30 steaks and had to instead eat like animals tearing at the food with fingers and teeth. Extremely disappointing and frustrating. The room was dirty and in disrepair. The shower head was coming off of the wall and the bathroom was old, smelly and did not lock. Paint had been used to cover up the old color of the fiberglass tub/shower, and was peeling off, along with the tacky wall paper. There were cobwebs in the ceiling of the bathroom and sleeping area. The patio had a nice view of the Golf Course, but you could here and see the freeway. There was an old CRT television; like from the 80's, and probably about a 19" screen, which could have been over looked, if the cabinet that it was in would have stayed open... My wife and I did not even want to sleep in the bed or shower in that nasty place. When I complained to the manager about the room he said, "Yeah, it's pretty old and out-dated..."
4 out of 5
Recommended
for Everyone
by A verified traveler

A nice quiet hotel.

Posted Jul 29, 2014
Great hotel for a quiet weekend get away and close to temecula.
5 out of 5
Recommended
for Families
by A verified traveler from Orange County, California

Great atmosphere

Posted Jul 28, 2014
Location: The wedding site that we had to attend was literally about 8-10 minutes away, which was super convenient.
My boyfriend and I were out there for the weekend for a friends wedding. We love the room we stayed at. The patio was beautiful and so relaxing. The golf course, to the all the amenities that was provided was awesome. Also, we also went to the winery that just had open for a month now with our friends, and we all had a blast. Thank you for our stay at your Hotel.
1 out of 5
by A verified traveler from oceanside, ca.

Grossly over priced! Outdated!!!

Posted Jul 20, 2014
Bathroom countertop broken in two! Smells of mildew, shower black mold, outside darkly lit, hard to see anywhere on property! Was very outdated. And very over priced!!!
2 out of 5
Recommended
by Isabel Marion from Winchester

Place is Too Old...

Posted May 20, 2014 on Hotels.com
I was not happy with the place. For the amount of money you spend on the room, you would expect a nice updated place. The rooms are too old and smells moldy. This hotel needs renovation seriously? The staff is nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from vista

Great place for a wedding

Posted May 4, 2014
Just make sure you get the second floor. But very nice. 3 1/2 stars
2 out of 5
Recommended
by A verified traveler

Posted May 2, 2014 on Hotels.com
The hotel has a lot of potential it just needs a major upgrade. The bathroom sink was very low and cracked by the faucet, The bathtub had pieces chipped off. Room is large just needs to be remodeled.
2 out of 5
Recommended
for Getaway With Friends
by Mike from Lakewood

temptations

Posted Apr 24, 2014 on Hotels.com
Hotel is old, toilet didn't flush properly, spider webs in room, old television, no movie channels, n no elevator.
4 out of 5
Recommended
for Getaway With Friends
by Bonnie from Southern California

Beautiful Location

Posted Apr 22, 2014 on Hotels.com
The room was a little dated and parking was a challenge when we came back late at night. However, the room was clean, smelled good, and the location was great!