Independent Tulum hotels in Riviera Maya, Quintana Roo

This was our first trip to Mexico and we had a great time! Francesca and Roberto are fantastic people and gave us a lot of helpful info. English is not their first language as they are Italian, but Francesca did a great job :-) Their staff Jose and Aurora were always friendly and kept the place running well. Our room was cleaned every day and the air conditioning worked 100% (We went when it was 34degrees and 100% humidity lol) It's a few minutes out of town but a taxi will get you into town for 30-40 pesos and you'll appreciate the quiet location.

Can not recommend this hotel enough. The service/ staff / setting were al perfect. We had issues with our card on checking in and the hotel were so easy going about us paying a few days later. The barmaid Barbara manager Dan and lovely Silvina on reception were all wonderful as were staff in Ziggys!. So friendly and helpful and we will definitely come back.

Wife and I stayed at Zamas one week in February. The cabana we were in was perfect for us - very few distractions (no internet, thank goodness). The bed had nettting all around to protect from mosquitos (there were a few bites on the calm nights, but it was windy most of the time and very few bugs in general). Our room was big and airy, but it is not like a hotel, more like a cabin - low light levels, and lots of wind blowing through. They cleaned our room every day, which was nice (lots of sand). Two nice hammocks on the porch. The beach there is great, though beaches down the road were nicer, and had better snorkeling. That being said, I would come to this location again. The restaurant at Zamas was great, and had bands almost every night. All the nearby restaurants were also just excellent. We had the most outstanding seafood at these places. The neighborhood was totally safe. Iguanas EVERYWHERE. LOVED it.

Fabulous hotel and region to visit to simply relax and recharge. Rooms are spacious and located in small units (3-4) rooms each that are nestled in the sand and palm trees. The staff have a hospitality gene and take very good care of guests. They are polite and responsive and make you feel at home. Donovan at the front desk is especially gracious and helpful. Food is very good at the hotel and amazing when you leave the property to visit the many open air restaurants along the riviera stretch -- favourites are Casa Banana and Heartwood, but everything is pretty good. Environment is safe and hassle free. The breach front is spectacular. We will visit again next year.

Great location for touring the area. Close to the town and 5mins from the beach front. Good for couples. Rooms well equipped, clean and fresh. Staff helpful and friendly.

my boyfriend and I had the most amazing time staying here. the restaurant is superb! we really loved the friendly staff and would certainly recommend it to any of our friends and family.

We stayed here for 3 days while travelling around tulum. My wife and I thought that this hotel was the nicest out of all the hotels we stayed at on our trip. Comfortable beds, nice staff, Coffee, AC, flat screen television. A little bit of a walk from town, but we enjoyed walking and there is a great tacos al pastor across the street as well as a nice fish restaurant right across the street. Not sure but I think it is the one that was reviewed in NY time but not named. Highly recommended if you pre book online to save 50% of the listed price at the hotel, and dont mind walking a little bit - 10 mins slow 5 fast from the end of the sidewalk

The staff was very pleasant and the rooms were beautiful. Only caveat is that there is no beach front, but it is very close. The hotel has bikes you can take to nearby areas, which is both fun and convenient. We were told to visit neighboring restaurants, but for the price, the food at the hotel was quite good compared to outside the hotel. Drinks were included, so that's a cost benefit too. I read some reviews on this hotel prior to my stay and after all is said and done, I had a wonderful time. The hotel is very clean and fancy compared to neighboring hotels. The price was very reasonable too. Once you add food/drink costs to the other hotels, Kore is very competitively priced. To be honest, when you go outside the US, 5 star is not exactly 5 star and anyone who travels knows to expect that.

We enjoyed every moment we spent at Cabanas Tulum. We had a beachfront cabana that we absolutely loved! The staff here are extremely friendly and helpful - was like a home away from home. Ziggy's restaurant was beyond our expectations. The food and drinks are wonderful - from breakfast to lunch to dinner - all were well prepared and delicious. We didn't want to leave - this is a truly special place.

Looks like a house converted into a hotel. But very comfortable, and loved it.