Independent Tulum hotels in Riviera Maya, Quintana Roo

This was our first trip to Mexico and we had a great time! Francesca and Roberto are fantastic people and gave us a lot of helpful info. English is not their first language as they are Italian, but Francesca did a great job :-) Their staff Jose and Aurora were always friendly and kept the place running well. Our room was cleaned every day and the air conditioning worked 100% (We went when it was 34degrees and 100% humidity lol) It's a few minutes out of town but a taxi will get you into town for 30-40 pesos and you'll appreciate the quiet location.

Can not recommend this hotel enough. The service/ staff / setting were al perfect. We had issues with our card on checking in and the hotel were so easy going about us paying a few days later. The barmaid Barbara manager Dan and lovely Silvina on reception were all wonderful as were staff in Ziggys!. So friendly and helpful and we will definitely come back.

Wife and I stayed at Zamas one week in February. The cabana we were in was perfect for us - very few distractions (no internet, thank goodness). The bed had nettting all around to protect from mosquitos (there were a few bites on the calm nights, but it was windy most of the time and very few bugs in general). Our room was big and airy, but it is not like a hotel, more like a cabin - low light levels, and lots of wind blowing through. They cleaned our room every day, which was nice (lots of sand). Two nice hammocks on the porch. The beach there is great, though beaches down the road were nicer, and had better snorkeling. That being said, I would come to this location again. The restaurant at Zamas was great, and had bands almost every night. All the nearby restaurants were also just excellent. We had the most outstanding seafood at these places. The neighborhood was totally safe. Iguanas EVERYWHERE. LOVED it.

We stayed 3 nights and had a wonderful time. Staff were great, Frederico was a superstar at the restaurant! The rooms are spacious, quiet and well appointed for the area. Not the cheapest place to stay but worth the money.

Very nice staff and lodging. Put a Christmas tree in room and provided complementary champagne and chocolates on Christmas Eve. Convenient location with parking and free access to beach club.

my boyfriend and I had the most amazing time staying here. the restaurant is superb! we really loved the friendly staff and would certainly recommend it to any of our friends and family.

We stayed here for 3 days while travelling around tulum. My wife and I thought that this hotel was the nicest out of all the hotels we stayed at on our trip. Comfortable beds, nice staff, Coffee, AC, flat screen television. A little bit of a walk from town, but we enjoyed walking and there is a great tacos al pastor across the street as well as a nice fish restaurant right across the street. Not sure but I think it is the one that was reviewed in NY time but not named. Highly recommended if you pre book online to save 50% of the listed price at the hotel, and dont mind walking a little bit - 10 mins slow 5 fast from the end of the sidewalk

We stayed for nine days. This resort was very relaxing and top notch in most respects. The grounds were spacious and beautifully maintained. The pool area was very nice, and so was staff. Although this resort was beachfront the beach was tiny and rocky, not really suitable for swimming. A beautiful public beach, however, was a short bike ride or walk away. The food was healthful and generally tasty.

Cabanas Tulum is a fantastic find right in the middle of the hotel zone of Tulum. It has direct beach access, with at least partial sea views from both lower and upper rooms (the front row of cabanas have full sea views). The rooms are minimally and tastefully styled, with the bathroom offering an oversized shower with plenty of hot water. The staff was friendly and helpful with all requests, and housekeeping did a good job of cleaning each day we requested it. I can't think of any specific issues we had with the hotel during our stay.

Looks like a house converted into a hotel. But very comfortable, and loved it.