Waterpark Hotels in Caribbean

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"Everyone was happy and engaged with a willingness to help when needed! Loved the facility!"

"The resort was picturesque. The staff needs some improvements. After waiting over an hour after our check in time, i went back on line to be told that they will give me a room. We i arrived to the room the room was not what I paid for. I paid for an ocean view and was given a view of a big tree. I called the front desk and they apologized and fixed it. I am especially grateful to Kristi at the front desk . She was able to resolve my list of issues in 10 minutes which 4 managers had not been...

"definitely would stay here again, the food and atmosphere was amazing "

"We had the best time!!"

"My 2nd trip here 8 years apart , property needs to be upgraded ! Pool and beach are incredible but food and rooms were sub par "

"The managers Maria and her supervisor are awesome. Super helpful with restaurant reservations. Our swim up wraparound was the best room I ever stayed in."

"Good "

"N/a"

"Staff at RIU is amazing, they provide excellent service. Location is great with beautiful beach 🏝️. Property is well maintained. Food is great. Spa and wellness, very good. The only thing where I would like to see some improvements are rooms that can use some updates, bed mattresses are slightly too firm for my preference. Overall I would recommend this property to my friends and family."