Hotel Reviews of THEhotel at Mandalay Bay, Las Vegas hotels, NV, United States of America Skip navigation
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THEhotel at Mandalay Bay

High-rise hotel at south end of Las Vegas Strip

Traveler ratings summary of THEhotel at Mandalay Bay, Las Vegas Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 92% of travelers (290 of 314) recommend this hotel
4.6
Hotel service Hotel condition Room cleanliness Room comfort
4.4 4.6 4.7 4.8
Scores are based on a 1 (poor) to 5 (excellent) rating system.

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Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.

A traveler from Seattle area recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 3.0 5.0 3.0
Posted: 18-Nov-09

Always nice, but...

The rooms are very nice. Got lucky and got a corner suite. Sweet! THE hotel is always spotless, but the scented cleaners they use! Blasts you in the sinus when you walk in the front door. Almost seems like they pump air freshener through the HVAC... it’s everywhere. If you are bothered by chemicals or scented products, you might think twice about staying here. The MGM Grand casino was also "smelly", lots of artificial scent in the air. Don’t know about their rooms.

A traveler from brooklyn, New York recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 6-Nov-09

Beautiful Hotel - Big Rooms

Great hotel - huge rooms. My suggestion book early to get a good rate on this hotel.

A traveler from Bowie, MD recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 29-Oct-09

Wonderful stay

I went to the hotel for my 50th birthday. The stay was fantastic!! I was disappointed that the gym was not free for hotel guests. Enjoyed full day getting pampered at the spa. Hotel staff very attentive and helpful.

A traveler from Mpls, MN recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 4.0 5.0 5.0
Posted: 28-Oct-09

can’t wait to go back

very clean, very comfortable beds when returning from a night on the town. I would very much recommend to a friend.

Kim F from Richland, WA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 22-Oct-09

Beautiful Room!

The room was wonderful, lots of space to move about, the beds were extremely comfortable and the large bathroom was perfect.

Traveler's tip on local attractions

Most everything you’d want for a short stay was available within the Mandalay Bay complex, but the taxi service was convienient for short rides to nearby restaurants, etc. The pool area was beautiful and the wave pool was way cool.

A traveler from Medford, OR recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 13-Oct-09

Great rooms

This is my 3rd stay at The Hotel. Its a great suite style room with lots of room and a comfortable work area as well.

Traveler's tip on saving a few bucks

Mon-Thursday the spa runs discounted deals on a range of great massages.

A traveler from Middletown MD recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 7-Oct-09

Very nice place

thehotel is very nice and set apart from the normal casino hotel. One thing lacking in the rooms is a coffee maker.

A traveler from France does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 3.0 3.0 4.0
Posted: 6-Oct-09

Not impressed

Hotel service just regular. 20 mn walking to reach the swimming pool which is just noisy!

A traveler from Sacramento, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 30-Sep-09

Would like to stay there again

Was great. The 2nd half bath came in handy.

A traveler from Madison, WI recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 30-Sep-09

Beautiful hotel - smelled wonderful!

It was a first-rate hotel - great rooms. The lobby area smelled wonderful - like a fragrant soap/spa type smell. Not overpowering, but fresh and clean. Service was wonderful and answered questions we had. Pool area was great and pool attendants were very helpful in rounding up chaise lounges for our group. Would definitely stay there again.

A traveler from Redmond, WA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 4.0 3.0 5.0 5.0
Posted: 29-Sep-09

Beautiful Hotel

THEhotel rooms are large, very comfortable and quiet. The only problem we had was a shower drain that was plugged so we had cold standing water in the shower stall our last morning. Would definitely stay there again, however it is at the far end of the Strip so be prepared to walk a lot!

John M from Poughkeepsie, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 29-Sep-09

Has a classic feel

I have stayed at all the better las vegas hotels but the entire property at Mandalay Bay is my favorite. You still get the Las Vegas experience but you also get to relax and not stress out with all the traffic that other parts of the strip have. Whether it is the pools, the beach, the great restaurants or the spas, Mandalay has something for everyone. It has made Las Vegas our families favorite vacation spot year after year.

Traveler's tip on dining

The Mandalay buffet and coffee shop called Raffles are great places to eat as well if you are not looking for an over fancy meal.

A traveler from Sydney recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 29-Sep-09

Briliant

Awesome hotel at the south end of the strip. Will definitely be going back!

A traveler from Albany, New York recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 5.0 4.0
Posted: 22-Sep-09

Suite was great - pool situation unacceptable

We stayed at THEhotel during the second week of September. Our suite was everything we had hoped it would be, it was comfortable and spacious and the hotel staff was constantly cleaning. Our complaints with the suite are similar to other complaints posted, the volume buttons on the televisions are broken and the bath towels do feel like sandpaper. While we were happy with our suite at THEhotel, like many others, we were not happy with the pool situation. The week that we were there was considered quiet, however, as others have complained, you need to get to the pool early because the beach chairs are routinely gone by 11 AM. Part of the problem is they allow guests from other hotels to use the pools. They deny doing this, but it routinely occurs. The lounging areas get very crowded and people get into fights over chairs. We rented a cabana for one of our pool days. The quality of the cabana and what you received was significantly less than what you receive at other hotels on the strip for the same price. So while we were overall pleased with our suite, we were not impressed by the overcrowded pools. We will not choose this facility again for that reason.

Traveler's tip on dining

The Steakhouse at Circus Circus is phenomenal - has been voted best steakhouse for the last 20 years. Once you get through the casino, the restaurant is a completely different world. Best steak I ever had.

A traveler from Detroit suburb recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 5.0 5.0 5.0
Posted: 22-Sep-09

Very nice,extremely clean, BUT!

A place this nice(& kinda expensive) you would think that they could put a coffee pot,or a microwave, or a fridge in the room. A small fridge was available(for $20.00/day). Coffee was availavle for $3.25/cup downstairs. Overall very good service & very clean. The suite was very spacious & nicely decorated

A traveler from Seattle recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 4.0 5.0
Posted: 2-Sep-09

Will definitely be back!

Loved it! My husband and I stayed here for a few nights on our honeymoon and couldn’t be more satisfied with the quality and comfort.

A traveler from Maryland recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 29-Aug-09

would definitely go back

The hotel at mandalay bay was very relaxing and nice, the suites were very spacious and modern, and there was plenty to do at the hotel since it was connected to mandalay bay.I would definitely stay here again.The staff was kind of annoying but help nonetheless.

Traveler's tip

A bus pass is just as good as taking the taxi,the buss will take u anywhere on the strip plus further and its $15 for an unlimited 3 day bus pass that runs 24 hrs

A traveler from VENTURA CTY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 26-Aug-09

GREAT HOTEL FOR FAMILIES W/KIDS

GREAT SUITES, VERY CLEAN, STAFF VERY HELPFUL! THE POOLS AND POOL AREAS VERY CLEAN AND WELL MAINTAINED! THE ONE BEDRM SUIT W/2 QUEEN BEDS AND LIVING ROOM GREAT FOR A FA, W/2 TEEN GIRLS!! ALSO THE EXTRA POWDER ROOM IS A BIG PLUS!

Traveler's tip on local attractions

CLOSE TO ALL OTHER NEW AND NICE HOTELS IN LV!

A traveler from Washington DC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 5.0
Posted: 26-Aug-09

The best hotel in Vegas

I have been to Vegas about 15 times in the last 3 years and I have stayed in 5 different hotels. The hotel is the best by far. when I go back, it will be The hotel.

Traveler's tip on dining

great food too!

A traveler from Altadena, Ca recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 4.0 5.0
Posted: 26-Aug-09

Will stay here again.

I like the idea of having separate bedroom

A traveler from Pittsburgh PA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 25-Aug-09

Would definitely go back.

Excellent Hotel all around.

A traveler from Virginia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 18-Aug-09

Nice place to rrelaxe

Very nice hotel, would return in the future. But is to far from the center of the strip.

Jay L from Palo Alto, CA does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 1.0 3.0
Posted: 12-Aug-09

Horrible service

The check time was 3:00 but they gave us the room at 5:30! They just told us to hang around till they call us!! Room was dirty like a hell!!! Will never go there again

Maurice G from Atlanta recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 11-Aug-09

The Hotel

Great Entertainment and Business Complex

A traveler from Philadelphia, PA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 9-Aug-09

Pretty nice, very clean

I had a great stay, some minor things to consider... 1) The pool is VERY crowded, unless you get there early, it’s hard to locate lounge chairs. 2) The hotel will nickle-dime you for every expense, such as internet and what not. 3) It was still a little walk away from the other casino’s, and the tram was jam packed most of the time (I’m not sure, but they may have only had one running,vice both). Positives: 1) The room was clean, and cool. 2) The buffet was pretty good. 3) I didn’t have to worry about letting my teenage children walk around the hotel alone, I chose the Mandalay Bay because it usually draws good company.

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