Embassy Suites Hotel New York City
Lower Manhattan hotel with complimentary breakfast
Traveler ratings summary of Embassy Suites Hotel New York City, New York Hotel
| Overall satisfaction | 93% of travelers (171 of 183) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.4 | 4.5 | 4.6 | 4.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Value Extraordinaire
When my two friends and I were planning our reunion in NYC, we focused on hotels close to the "action" -- Broadway, Rockefeller Center, museums. But when we found that the only hotels with good reviews were too expensive for our budgets, we found an incredible deal (through Expedia.com) at the Embassy Suites, North End Ave, with views of the Hudson Rive. We were elated with our decision. Heres why: * Staff members were attentive and welcoming. * The room was a suite, so each of us had our own bed. * We had free drinks/snacks in the evening and a free, full, delicious hotel breakfast in the morning. * We were located right by the incredible financial center buildings and the World Trade Center memorial. * We walked along the beautiful Battery Park Esplanade every morning. * Great, moderately priced restaurants surrounded us (Roc, Stage Door Deli, and great places in #4 World Financial Center). * It was bustling during the day with beautiful working people, but quiet at night. The best part is that while we were there we experienced a ticker tape parade (because of Yankees won the World Series) -- and the hotel was right down the street. Im planning to have the ES as my "headquarters hotel" for every future visit!.
Save money and stay in the financial district. Learn to use the NYC subway instead of relying on cabs to go uptown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Consistent Embassy Suites quality
The hotel was your usual Embassy Suites quality though the furniture was more interesting than other ones in the chain Ive been too and the food a little better. The bell boy gave accurate advice on transportation to the airport.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Will definitely recommend this hotel!
This hotel had wonderful service and the free breakfast buffet was a great benefit! The buffet was very extensive and there was never a wait. The managers reception was also very nice and another great benefit of staying at this hotel. I will stay here again on my next visit and will recommend it to others a great place to stay!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 4.0 | 3.0 | 3.0 |
never got room i paid for even though paid in advance
I paid for a room with two double beds and got one king bed and a sofa bed. people on sofa bed did not get a good night sleep at all. we were told we would receive a couple to stay at any other embassy suite hotel but received on for the same hotel only, lied to twice.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Worked great for weekend with our kids
We walked to Battery Park for the Statue of Liberty cruise, to Ground Zero, Wall Street and more. Having breakfast included was a big plus. Concierge and front desk were very helpful.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Embassy - recommended - nice for families or business
The hotel is nice, clean, and big spacious rooms. Right across the street from the financial area, Ground Zero, not far from Wall Street too, where there are plenty of subway connections. Right on the Hudson looking out to NJ skyline, walking/running path is nice along the shore. A manageable walk to the Statue of Liberty dock area if you are fit, otherwise a couple bucks taxi. We used this hotel as a launching pad to the whole city, if you can use the subway it is just fine. Of course Embassys have the cocktails & munchies free party every night, and there is a Mexican restaurant and a nice deli below the hotel, plus eateries across the street in the big financial building. Rooms were clean, foyer is wide open, free breakfasts are great. Good for families if your kids are OK with walking (if not, dont go to NYC) and also great for business travelers.
Traveler's tip on saving a few bucks
Buy the unlimited subway pass. Learn the maps. Eat a free hearty breakfast to start your day and return for some free Margaritas before going out again at night!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 5.0 |
Very Pleasant Surprise
I have stayed in many Embassy Suites across the country and this is oneof the nicest. New York City is not known for its bargains, but this was a quality hotel at a good price in a nice location.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 4.0 |
quiet location
we stayed there for 3 nights and its a nice quiet suburb area and not far from the major attractions. the breakfast is good although the same fare everyday
Traveler's tip on saving a few bucks
use the washer and dryer on every floor for laundry
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Like this hotel
The hotel was nice. I have stayed here in the past. I like the location and would stay here again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
New York first time...
Awesome hotel...very comfortable...Staff very friendly and helpful to me...I will be back!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Value in Battery Park
Dont get me wrong. its not hte Ritz. But considering the value and location, it cant be beat. Everything was great about the hotel and they did everything we asked. Just dont go down to breakfast too late or youll be in quite a line.
Traveler's tip on local attractions
If youre visiting hte statue of liberty, go to the dock about a half hour before the gate opens. The lines are hellacious later in the morning.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 4.0 | 4.0 | 4.0 |
Not as Good as San Diago Hotel
The location of the hotel is very nice especially if you have young children. You can see Ellis Island from across the street. Also not far from Ground Zero. I expected a little more from the breakfast selection, but breakfast was okay. Never made it to snack time closed too early. Becarefull lifting things to read off the snack bar in the room, you only have 19 sec. before being charged (you may not see the note) Other than that everything was good. My husband did not care much for the service. They pretty much charge for everything even to leave your bags behind the counter. I did not care for the picture of the half naked woman on the wall. The San Diago Hotel was much much better.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Family friendly
It was our first time staying in the downtown area of Manhattan and we were surprised at the great "neighborhood" feel in this area and the easy access to transportation. Our family of 4 (2 boys) had a great visit and loved the small parks that are near the hotel. A great place to take the kids to run off energy after a busy day of touring as along the river walks across the street. Staff was great, room with a view of the Hudson was perfect.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 4.0 | 5.0 |
Great hotel and location.
Great hotel and locaiton was close to the river. The first day there we walked along the river down to the pier to go to the Statue of Liberty and Ellis Island. Beautiful walk that morning! The hotel was very nice! Our accomodations were reasonable for cost and quite comfortable. I would recommend this hotel to friends.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 3.0 |
Good for family vacations
Hotel was just fine, good room size, good value for your money. Wish they could extend their breakfast hours, a little too early, specially when in vacation. Some rooms can be really far from elevators, if you have a disability take note on that.
The location is good if you are traveling with children. Lovely parks and playgrounds nearby. The marina across the street is beautiful and the boardwalk lovely. The area is also good for dining, lots of good restaurants nearby. Subway within walking distance and most of the nearby subway lines even have an elevator (great when traveling with strollers!!!). The location is perfect if you are looking for a quiet neighborhood, not as touristic as other areas in the city.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great location - great hotel.
This hotel was within walking distance of the Statue of Liberty Ferry, right on the water and the battery park area had great walking paths and wonderful public art. Great for families. Staff was very friendly and helpful. Large breakfast included. All around we were extremely satisfied and would return again!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 4.0 |
Very Comfortable/Convenient
The hotel is in a good location, not to far from the highlights of the city, yet close enough to get to the main tourist attractions in a relatively short period of time. The daily complimentary breskfast was definitely a plus, it saved on food expenses.
Traveler's tip on shopping
If you plan to shop in Chinatown, the Embassey Suites is almost in walking distance. The subway or the tour buses are great for getting around town, and the prices are resonable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Would Stay Here Again!!!
This hotel was great. Fantastic free breakfast every morning. Fast & courteous service. This was the first time traveling with my 10 month old son and they were very accomodating, (provided us with a baby crib & mini-fridge to store his milk & food). Would stay over and over again!!! Nice room, neat & clean...great harbor view
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Would stay there again
Great location and well maintained!
Traveler's tip on recreational activities
Loved renting bikes and riding the green space along Hudson and also biking through Central Park.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Great place
Location a little far away from the center of things ...but also a little quieter which was nice. Breakfast included was excellent....check the times to be careful of the crowds. Finally found restaurants nearby but would habe liked a note about where to eat since hotel had 1 bar only.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Liked the extras
We visited the Embassy Suites with our grandsons, age 11 and 13, and really appreciated the free, made-to-order breakfast, as well as the free managers cocktail party every evening. We wish we could have gotten a better view though--our room faced a vacant building. The room was also located in an inconvenient place--in a dark corner and literally the farthest from the elevator.
Traveler's tip on local attractions
Make sure you check out the World Trade Center Memorial tour. It was an eye-opening experience for our grandsons, and an emotional one for us.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very Impressed
Our room was large and very comfortable. Hot breakfast every morning a real time and money saver. Also enjoyed the managers evening reception very much. 100% satisfied and will return. Excellent staff.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very Very Impressed
Hotel on the whole was excellent, from the manager to the maid service. They really do make your stay memorable. Thank you from my family We will definitely stay there again when in NY.
Traveler's tip on dining
Whatever youre in the mood for as far as food is concerned, youll find it just around the next corner. Everything is within walking distance to some great dining experiences.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 5.0 |
Great when traveling with Family
I always enjoy this hotel when I travel for business and thought I would bring my family to NYC to experience the city and couldnt think of a better place to stay. The hotel was perfect, full, hot breakfast, 2 separate rooms for sleeping and 2 TVs. Did not disappoint. My husband did notice a pretzel on the 4th floor in the elevator lobby the entire length of our 5 day stay. He commented that they must not vaccuum. Going back on the 19th with my sister and niece....most likely Embassy Suites.
Two things - 1. There is a fantastic park right across the street for the kids to burn off some steam. Great for kids of all ages. 2. Talk to Andy the Concierge. Hes amazing and provides excellent suggestions to maximum your experience. However, you should be prepared to answer the question, "What do you want to do/see."
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 3.0 |
Very nice hotel
I have stayed in many Embassy Suites and was always very satisfied. But, this time, we did not have a kitchenette. There was a microwave but the refrigerator was was stocked with very, very expensive beverages, etc. I would have enjoyed the visit more if I could have used the refrigerator. Five days is rather long with a refrigerator but all in all, a very nice stay.
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