The staff at the front desk had little to any customer service skills sadly they were too busy talking amoungst themselves. The hotel had a pool and the path from the pool to anywhere in the lobby was completely wet.
The staff at the front desk had little to any customer service skills sadly they were too busy talking amoungst themselves. The hotel had a pool and the path from the pool to anywhere in the lobby was completely wet.
Everything about this hotel was great: check-in was easy, the room was clean and spacious, and most importantly, the staff was really friendly and helpful. An example: I asked one of the women who was keeping things clean in the breakfast are what the flavor of the two muffins were. (Did I mention that there was a full breakfast?) A few minutes after answering, she came back to tell me that they also had blueberry in the back, if I was interested. Above and beyond!
Everything about this hotel was great: check-in was easy, the room was clean and spacious, and most importantly, the staff was really friendly and helpful. An example: I asked one of the women who was keeping things clean in the breakfast are what the flavor of the two muffins were. (Did I mention that there was a full breakfast?) A few minutes after answering, she came back to tell me that they also had blueberry in the back, if I was interested. Above and beyond!
Susan
Reviewed December 5, 2023Reviewed December 5, 2023
For the price and location it is fantastic. It is centrally located to everything in Paramus. Been staying at this hotel 3-4 times a year for the past 5 years! Always consistent.Clean, safe and nice staff.
For the price and location it is fantastic. It is centrally located to everything in Paramus. Been staying at this hotel 3-4 times a year for the past 5 years! Always consistent.Clean, safe and nice staff.
Hotel was super clean. Staff was wonderful. Nice variety for breakfast and very good coffee. easy access to the subway. Not in the best neighborhood but didn’t have any problems whatsoever. Water pressure was fantastic and very hot water… Will definitely stay there again
Hotel was super clean. Staff was wonderful. Nice variety for breakfast and very good coffee. easy access to the subway. Not in the best neighborhood but didn’t have any problems whatsoever. Water pressure was fantastic and very hot water… Will definitely stay there again
Everything was fine. The breakfast was pretty lame, but was as advertised. I have learned, and so should you, not to just go on the overall rating on this website, but pull up the recent reviews. That's what tells the story. I eliminated several other hotels before landing on this one and consequently booked two rooms for coworkers the following week. I had no issues at this hotel and the recent reviews accurately reflect the experience you should expect.
Everything was fine. The breakfast was pretty lame, but was as advertised. I have learned, and so should you, not to just go on the overall rating on this website, but pull up the recent reviews. That's what tells the story. I eliminated several other hotels before landing on this one and consequently booked two rooms for coworkers the following week. I had no issues at this hotel and the recent reviews accurately reflect the experience you should expect.
The room was very clean and the hotel itself looked very clean. Beds were comfortable and the room was very spacious. I would definitely recommend this hotel to anyone staying in this area.
The room was very clean and the hotel itself looked very clean. Beds were comfortable and the room was very spacious. I would definitely recommend this hotel to anyone staying in this area.
Lorena
Reviewed December 27, 2023Reviewed December 27, 2023
Our stay was a family trip we reserved 2 rooms and we were no where near eachother. One room was on 2nd floor other on 5th floor. Which was not ideal. Breakfast was very good but very hard when it was super busy. Think the would benefit in opening up the room where the food is take down the wall and make it one big open area . But everything was tastey and hot or cold. Perfect temps. Staff was wonderful and kind. We would absolutely go back.
Our stay was a family trip we reserved 2 rooms and we were no where near eachother. One room was on 2nd floor other on 5th floor. Which was not ideal. Breakfast was very good but very hard when it was super busy. Think the would benefit in opening up the room where the food is take down the wall and make it one big open area . But everything was tastey and hot or cold. Perfect temps. Staff was wonderful and kind. We would absolutely go back.
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