We stayed here in June last year. When we made a reservation there was no hot water but it was not posted anywhere when we checked in. I figured we should give them another chance. Once again they failed. I called and asked for an early check in at about 230. I spoke to Brianna. She said she left at three and ok. I discussed that the listing said bathtub or shower, and i asked if they had bathtub/shower combo, and told her i would love a bath. She said yes. But, she gave us a stand up shower. There was n9 water pressure. It was miserable. Upon check in, the coffee station was set up and had cold coffee. I told Brianna we were leaving no later than 5 am, and would that be ok since there was no box to put our cards in. She said it was fine. When we came downstairs it took us fifteen minutes to get someone, and the coffee was cold again. So, no hot shower or hot coffee for comfort for the early check out. Plus my italian leather boots are missing. We left our room last night and did laundry and left again to get our things in the dryer, plus to get our clothes. I know they were taken out of my bag. I will not return.