“No staff available onsite for check-in and check-in instructions were unclear. Staff did not answer the phone when we called the number provided for help. There is no one to ask for extra towels or other amenities.
Room was clean enough but smelled strongly of mildew and the windows did not open so there wasn’t a way to air it out without leaving the front door open.
The hot water was warm at best.
The vanity/mirror in bathroom was mounted so high, I could only see the top of my head. Very……
“The facility wasn’t even open it’s up for sale had to scramble for alternative housing I think your company needs to dig deeper into these issues prior to person’s arrival”
“Very expensive for what it is. Rooms have no separation from the bar area and had people running and screaming down the halls at midnight. No staff onsite to assist and no response when we reached out the next day. Disappointing, a beautiful area but for the price of a nice hotel with the experience of a poorly run hostel. ”
“Five stars does not even begin to rate this property. We travel quite frequently and have never stayed at a place that was luxury glamping. From the cozy cabin to the suspension bridge, to the culinary excellence, Diane and her staff made our anniversary trip one to remember. They have cultivated luxury meals you can preorder and warm up in the room (they also serve these in the main dining area). I just can’t put into words how much this place recharged me.”
“Amazing weekend stay! Could not be more happier with the service and property. Indiana and Colin were wonderful hosts and made the entire experience super special and cozy. You can tell that they are so passionate and have so much love for the property. The breakfast was SO GOOD (Indiana is an EXCELLENT cook!), one of my favorite parts of staying here. You can hike in the woods, sit outside, play pool, kayak, and more. Would come back again and would recommend for any couples/group weekend……