“I had booked a Twin bed room. They did not give me that, instead they gave me a queen bed and an additional cot was added. Why? They said some cricket team extended their stay, to which I asked then why did you put up the twin bed room for booking? They did not have an answer to my query.
Also the bedroom had many mosquitoes. I had to ask for an allout machine. The mosquitoes were roaming about in the lobby amd there the room the moment you open the door. It is simple their windows don't have……
“Booked 4 rooms for guests to a function. My review is based on their feedback.
The address of the property on Expedia is wrong. There are 3 butterfly apartments managed by the same team. When our first guest reached the property at Expedia address, they redirected them elsewhere. Even that took a while as the manager seems confused. Our guest had to spend an extra hour running around on ubers before they got a room. Fortunately, I could inform my other guests of the correct location so the pain……
“Property is poorly maintained and smelly. Geyser was not working. Room was dirty with all stains everywhere. They overcharged me than the actual price shown in Expedia stating that they are not even in deal with Expedia.
This was my first booking experience with Expedia and this will be my last as well. ”
“No Hygine maintained. Bad smell in the room, Bed Sheets, Pillow covers are not washed. Provided Towel is not good. Washroom is completely ugly and not cleaned. Cockroaches are every where in the room”