“Loved the welcoming atmosphere, beautiful hotel, clean waterpark, location , and kind staff. Only issue i encountered was housekeeping, I was not informed we had to request housekeeping and when you do, must tell them what to clean. I called and informed them to make beds, sweep floors, and replace towels: we get back from Cedar Point and all the dirty towels are still on bathroom floor. Please update housekeeping guidelines.”
“Loved the welcoming atmosphere, beautiful hotel, clean waterpark, location , and kind staff. Only issue i encountered was housekeeping, I was not informed we had to request housekeeping and when you do, must tell them what to clean. I called and informed them to make beds, sweep floors, and replace towels: we get back from Cedar Point and all the dirty towels are still on bathroom floor. Please update housekeeping guidelines.”
Aurora