“Typical ibis hotel room, but this one is a bit old-fashioned, basically the room is not the stylish type, and there was no kettle. When we checked in, the waste water tube of the shower was stuck, luckily the maintenance staff came to fix it. Breakfast selection was nice, hotel staff was very helpful, but just the room and the facilities were a bit below our expectation.”
“I am extremely disappointed with the customer service and communication at the Leonardo Smart Hotel. During our stay, we experienced a TV service issue in one of our paid rooms. When we raised this with one of the on-site managers, we were told that, in lieu of the non-working TV, breakfast would be provided free of charge for both of our booked rooms.
At checkout, this promise was flatly denied. The checkout staff claimed no such offer had ever been made and said they would "check with……
“The hotel is easy to find, it’s right next to Tram station (No 2 or 12) and 5 min. Walk to the train station to / from airport. The room is clean, and spacious. The coffee and tea at the lobby is free flow. Staffs are very nice and helpful. I left my scarf in the lobby last night and I managed to find it from the list & found. Definitely highly recommended! ”
“Wer nur was zum Schlafen braucht , ist das ideal , relativ billig und Lage ist top , u Bahn nicht weit weck , kommt man sehr schnell überall hin . Zimmer Durchschnitt, aber Dusche und WC einwandfrei.”
“Buon rapporto qualità/prezzo. La colazione offerta è stata varia e abbastanza buona. Personale cordiale e professionale. Unico punto dolente, pulizia non eccellente.”