“Never Again
Very disappointing stay and an experience I would not want to repeat.
We had an air-conditioning problem and asked three times to change the room. Each time, we were told it would be fixed while we were out for dinner.
When we returned around 11:50 PM, the problem was still unresolved, and we were told maintenance was no longer available. The night front-desk employee was extremely rude and refused to contact his colleague to confirm that we had already reported the issue. When I……