“I would like to report an issue with the room key card. Several times when we tried to enter the room, the key card did not work. We had to go to the front desk multiple times to ask them to activate it. The front desk staff member said that she had activated the card, but it still did not work.
Eventually, they sent a housekeeping staff member to help us, and she was able to open the door.
Thank you”
“Love this hotel, second time we have stayed there while in Bogotá. Cannot beat the location's close proximity to Zona Rosa and Parque 93. Entirely walkable, safe area that will never leave you bored. Staff is phenomenal and their hospitality is top notch. Complimentary breakfast is exceptional! The only drawback is the parking garage but certainly not enough of an issue to keep us away. You won't be disappointed by this property.”
“Relación costo beneficio reprobable, spa malo y caro, sin extensión de checkout y demasiado frío dentro de las habitaciones, calefactor central es un adorno y las cobijas, ropa de cama y cama de ínfima calidad!! Soy un viajero experto y duermo 140 noches al año en hoteles desde hace más de 30 años.”