“Overall, a good hotel, particularly as it relates to security, meals, and the supportive and hardworking staff.
However, the hotel needs a general upgrading - rugs, ceilings, and the lift - one was not working, and the second lift could not take you from the ground floor to the 1st and the 3rd floors - so, you used the stairs for these floors.”
“I waa almost denied accommodation with an unusual excuse that they are repairing the room i was suppose to be in. The receptionist Chigozie wanted to find an alternative hotel for me. I have to stand and argue with him for about an hour before all of a sudden, there was a room for me. I think I got a lower room than i paid for!”
“The was a charge added to room that wasn’t mine had to keep getting key card reprogrammed more than 21 times and no it’s not and exaggeration . The complimentary breakfast menu was not accurate. A roach came out of my breakfasts platter . They were cleaning room sterile but the last week out of my 20 days they began to slack. Music playing through out the night into the am . Even though there area signs and it’s listed in hotel manual that it will not be tolerated. I had hopes this was my first……