“The hotel is just next to sea garden. So , if you want to go to the beach , it only take 5-10 min walk.
A supermarket is just next to the hotel. Hence , if you have anything want to buy, it only take 3 min walk.”
“For the self-parking that says on description, that's not true. You will need to pay for their valet parking, they have a underground parking garage. The glasses in the room are extreme DIRTY, looks like they haven't cleaned it for 10 years! Other than these, the hotel is ok. Very good view!”
“This is a really nice hotel right in the centre of town close to the beach, eating establishments and lovely walks (beach and park). It is next to a Casino if that is your thing but this is a nice hotel, super convenient, no noise in the rooms and just a very pleasant European beach style. It has given me a real warmth for Bulgaria.”
“The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia……
“We had a fantastic holiday at Sunrise Hotel in Golden Sands. The staff were great - very friendly and helpful, especially Vasil and Simon, but all the staff were welcoming. Good selection of food at mealtimes. The swimming pools were nice, if smaller than they look on the website, but the beach is only.a short walk away. Would definitely recommend.”