- Disliked: Staff & service, property conditions & facilities, room comfort
Shocking Experience From Start To Finish
Shocking experience from start to finish, I arrived at Eastern Mangroves Suites to be told I had to move to another hotel (Andalus Al Seef) because the hotel I'd booked (all the way IN FEBRUARY might I add) was overbooked! Had to get another taxi and pay for it all myself. I missed the qualifying for the Formula 1 because I had to move hotels and waited 2 hours to check-in at the new hotel. I recieved no compensation plus they tried to charge me over 1000 AED more than the actual price of my original room at Eastern Mangroves. I am extremely unhappy with the service at both hotels and how this mix-up happened. Stay well clear if you want a stress free and enjoyable stay.