“Disappointing stay – Hidden swimming pool fees and terrible communication
Review:
We recently stayed in room 2, having booked through Expedia. The main reason we chose this specific hotel was the presence of the swimming pools (and sauna).
According to the information provided on Expedia, the only extra surcharge mentioned was for breakfast; there was no mention whatsoever of additional costs for the pools. Sauna was more or less expected but no price info on Expedia.
When we were confronted……
“Disappointing stay – Hidden swimming pool fees and terrible communication
Review:
We recently stayed in room 2, having booked through Expedia. The main reason we chose this specific hotel was the presence of the swimming pools (and sauna).
According to the information provided on Expedia, the only extra surcharge mentioned was for breakfast; there was no mention whatsoever of additional costs for the pools. Sauna was more or less expected but no price info on Expedia.
When we were confronted……
Virgil